OU WILL

• Define UX strategy, information architecture, task flows, wireframes, and interactive prototypes.
• Design complete journeys covering key states, edge cases, errors, exceptions, and recovery paths.
• Translate research, analytics, and business requirements into clear design decisions.
• Develop UX microcopy, including labels, instructions, errors, confirmations, and notifications.
• Produce functional specifications covering behaviour, business rules, validation, and dependencies.
• Map relevant systems, integrations, hand-offs, and supporting processes.
• Design with Arabic RTL requirements alongside English LTR experiences.
• Apply existing enterprise design-system patterns and identify gaps where new solutions are required.
• Conduct workshops with business, technology, architecture, customer experience, and compliance stakeholders.
• Support benchmarking, expert reviews, analytics analysis, and usability activities.
• Collaborate with visual designers and engineering teams through handover and implementation.
• Review implemented journeys against approved designs and specifications.
• Maintain design documentation and decision records.
• Mentor junior designers and contribute to knowledge transfer.

Desired Candidate Profile

Requirements TO BE SUCCESSFUL IN THE ROLE YOU NEED

• 6 years of UX design experience, including 3+ years in enterprise, financial services, or regulated environments.
• Strong expertise in information architecture, interaction design, user flows, wireframing, and prototyping.
• Advanced Figma skills and experience working with enterprise design systems.
• Proven ability to translate research and behavioural data into design decisions.
• Experience creating developer-ready functional specifications.
• Good understanding of WCAG 2.2 AA and accessible digital experiences.
• Experience working in Agile/Scrum environments.
• Strong analytical, communication, and stakeholder-management skills.
• Excellent written and verbal English.
• Arabic/RTL design experience is an advantage.
• Experience with banking platforms such as Backbase, Temenos, or Finastra is an advantage.
• Banking, fintech, GCC/KSA, or other regulated-industry experience is highly valued.
• Degree or diploma in Design, HCI, or a related field is preferred.
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