ABOUT US

We love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you’ll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets.

YOUR SKILLS AND EXPERIENCE

• You’re an experienced Underwriter or Senior Underwriter with a few years of underwriting experience already. Preferably with pet insurance experience.
• You have experience in writing and developing personal lines policy wordings, preferably in pet insurance.
• You’ll be familiar with product governance requirements and have experience of applying this to pet insurance products.
• We value veterinary healthcare experience, and you’ll bring an understanding of pet insurance products and insurance commercials.
• You’ll have experience of the regulatory responsibilities of insurance business and key obligations that need to be met within a regulated environment.
• Strong interpersonal and communication skills, with the ability to influence and educate stakeholders across the business.
• Highly organised, proactive, and detail-oriented with a focus on continuous improvement.

• Support the Underwriting Director in the oversight of the UK pet insurance portfolio.
• Drafting and review of policy wordings and product documentation making sure that it’s in plain English, clear and concise – so everyone can understand the content.
• Manage our internal product oversight and ensure appropriate product maintenance.
• Ensure technical queries are dealt with in agreed timeframes, including resolving operations and claims product underwriting queries.
• Monitor our underwriting footprint (or paw print) ensuring business operates and complies consistently with our different insurance products.
• Monitor underwriting performance and support the delivery of loss ratio objectives.
• Assist in the development and refinement of underwriting rules.
• Review and contribute to the maintenance of underwriting process guides, ensuring best practice and knowledge sharing across the team.
• Provide input to improve underwriting processes and procedures.
• Work closely with the underwriting team and wider stakeholders to ensure regulatory and underwriting requirements are met.
• Liaise with our internal Compliance team to identify the impact of legal and regulatory changes.
• Provide technical support and mentoring to junior underwriters.
• Support the coordination of underwriting committee inputs and governance where required.
• Build strong working relationships with internal stakeholders and partner insurers.