ABOUT THE TEAM:

The Underwriting department supports the Bank by assessing the risk of lending and protecting the Bank against this risk and losses. With strong market knowledge, diagnostic approach and ability to give dependable decisions, the team take a common sense approach to manual underwriting.

ABOUT US:

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.
Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

DO YOU HAVE THE SKILLS?

We are looking for talented individuals who have the skills set out below:

• Strong mandated mortgage underwriting experience within a UK financial operation (including portfolio lending and/or specialist buy to let and/or credit repair/subprime and/or bridging and/or bespoke priced residential loans).
• Strong knowledge of the Data Protection Act, Anti-Money Laundering, MCOBS and MMR.
• Detailed knowledge of the FCA/PRA regulations regarding residential mortgages.

As an Underwriter you will be working within the Bridging team and will progress mortgage applications, within the assigned mandate level, through to mortgage offer and completion in line with the Bank’s operating policies and procedures.
The role requires a combination of technical knowledge, strong communication skills, attention to detail, and the ability to collaborate with various teams.

Key responsibilities will include:

• Reviewing and Issuing Terms: Quickly assessing and issuing terms for agreement in principle requests from intermediaries.
• Underwriting Applications: Reviewing mortgage applications, taking a risk-based approach to ensure they align with company policy and criteria, offering loans within the assigned mandate level.
• Handling Out-of-Policy Cases: For applications outside normal policies or your approved mandate, providing recommendations for escalation.
• Communication: Regular interaction with intermediaries and solicitors, both over the phone and in writing.
• Collaboration: Understanding time-sensitive customer needs and collaborating with sales teams to meet them.
• Policy and Process Implementation: Assisting management in making sure internal policies and processes are properly followed.
• Coaching Team Members: Offering guidance and training to newer or less experienced colleagues.
• Managing Escalations: Dealing with difficult queries or complex situations and helping resolve them, while also training team members.
• Identifying and Escalating Potential Fraudulent Activity: recognising red flags and inconsistencies that might indicate fraudulent behaviour, adhering to company processes for escalating concerns and reporting.