The Opportunity

As Underwriting Mobilisation Lead, you'll be responsible for creating and embedding the underwriting capability required to support Zempler's entry into Commercial Real Estate lending.

Working closely with the Head of Secured Lending Mobilisation, Risk, Operations, Technology, Data and Decision Science teams, you'll help shape how underwriting operates today while influencing how it evolves in the future.

You'll play a key role in developing both the initial manual underwriting model and the future automated underwriting capability that will support scalable growth.

This is a delivery-focused role where success will be measured through outcomes, capability creation and operational readiness rather than ongoing business-as-usual management.

What You'll Be Doing

Build the Underwriting Operating Model

• Design the target underwriting operating model for secured lending.
• Define roles, responsibilities, governance structures and decision-making authorities.
• Establish workflows, escalation routes and referral pathways.
• Create clear hand-offs across Origination, Credit, Operations, Risk and other key functions.
• Ensure the underwriting framework is scalable, controlled and customer-focused.

Develop Underwriting Standards and Governance

• Design and implement underwriting frameworks and standards.
• Establish delegated lending authorities and governance structures.
• Create policy exception management processes and approval frameworks.
• Develop quality assurance, file review and control monitoring activities.
• Help ensure consistent, fair and well-governed underwriting outcomes.

Support Mobilisation and Launch Readiness

• Document end-to-end underwriting procedures and guidance.
• Support testing, validation and operational readiness activities.
• Define launch acceptance criteria and go-live requirements.
• Ensure underwriting processes, controls and governance are embedded ahead of launch.
• Contribute to successful mobilisation and early portfolio growth.

Shape Future Automated Underwriting Capability

• Define future-state automated underwriting requirements.
• Work closely with Decision Science, Data and Technology teams to document decision rules, workflows and controls.
• Support the development of scalable decisioning capabilities.
• Help ensure appropriate governance, transparency and customer outcomes are built into future automation.
• Contribute to the long-term vision for secured lending at Zempler.

Create MI, Controls and Management Frameworks

• Design underwriting management information and performance reporting.
• Establish governance packs and regular operating metrics.
• Create first-line control monitoring and oversight frameworks.
• Develop reporting that supports effective decision-making and portfolio management.
• Ensure leaders have meaningful insight into underwriting performance and quality.
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