Senior Underwriting Analyst

at  Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
We are seeking an upbeat and experienced Senior Underwriting Analyst. Reporting to the Senior Manager, Review Team, Aviva Connex this role implements the strategies and direction set by the Senior Manager and Senior Leadership Team and drives the quality program with compliance, NPI, and regulatory boundaries. Under the mentorship of the Senior Manager, this role will implement the business quality strategy; coordinate regional reviews; document and report findings to senior management team; consult on and execute action plans on all national reviews conducted by corporate or NPI; coordinate necessary training in collaboration with L&D; develop coaching plans in collaboration with FLM’s and senior management.
This role will seek opportunities to improve policies and processes to maximize their effectiveness. This role will constructively assess the performance of the regional adherence to governance elements, underwriting guidelines, underwriter authority, data quality, underwriting processes and provide feedback on operations, pricing, and staff development opportunities. Finally, this role is accountable for overall underwriting quality within the personal lines sales centers and compliance with established guidelines.
Come join our team!

What you’ll do:

• This role is a key contributor in the Customer and Marketing organization, monitoring quality profitability of business brought into Aviva and retained by Aviva and will require networks and relationships across multiple lines of business, and across Aviva Canada (NPI, Compliance, BD, L&D)
• The role is responsible for managing quality services that directly impact Aviva Canada’s customers and brokers and therefore its brand and market reputation
• Responsible for making or providing recommendations/decisions on process and procedural changes for/in Aviva Connex.
• The role is responsible for coaching and developing people, including coaching for FLM – delivering on our employee promise of recognizing, developing and engaging our people
• The role is responsible for embedding the Aviva Culture by delivering on Care, Commitment, Community and Confidence.
• Review and recommend risks for reinsurance based on risk criteria and refer to NPI when necessary, based on binding authority.

Business leadership:

• Deliver underwriting and quality standards to enable profitable growth Provides input to Senior Manager and AVP in support of future strategic direction related to quality
• Engage with NPI on corporate audits and build and execute action plans resulting from audits
• Ensure all FSRA compliance and regulatory policies are adhered to

People development:

• Partners with the FLM’s and AVP to drive the quality program Engages with FLM’s and Underwriters to build development plans to target quality opportunities and build high quality underwriting teams.
• Consult with NPI, Product and Pricing to establish Aviva’s target market and adapt the quality

What you’ll bring:

• Minimum 8-10 years personal lines experience
• University/College Degree
• CIP/FCIP designation preferred
• Advanced relationship managements skills
• Customer centric attitude with excellent communication skills, both verbal and written
• High degree of negotiation and influencing skills
• Ability to work in an unstructured environment with minimal direction
• Well focused approach and time management capabilities and ability to prioritize Strong knowledge of company policies, guidelines and underwriting requirements across all regions and lines of business
• High Level ability to analyze complex underwriting files/risk and relates the findings against a set of established protocols
• Ability to make independent and timely decisions relative to a defined Risk/ Governance standards

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Exceptional Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Additional Information: Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

• This role is a key contributor in the Customer and Marketing organization, monitoring quality profitability of business brought into Aviva and retained by Aviva and will require networks and relationships across multiple lines of business, and across Aviva Canada (NPI, Compliance, BD, L&D)
• The role is responsible for managing quality services that directly impact Aviva Canada’s customers and brokers and therefore its brand and market reputation
• Responsible for making or providing recommendations/decisions on process and procedural changes for/in Aviva Connex.
• The role is responsible for coaching and developing people, including coaching for FLM – delivering on our employee promise of recognizing, developing and engaging our people
• The role is responsible for embedding the Aviva Culture by delivering on Care, Commitment, Community and Confidence.
• Review and recommend risks for reinsurance based on risk criteria and refer to NPI when necessary, based on binding authority