SENIOR USER EXPERIENCE DESIGN OFFICER

• Location – Parramatta
• Employment type – Temporary full-time (35hpw) up to 30 June 2026
• Grade – Clerk Grade 9/10
• Salary – $129,464 pa - $142,665 pa plus employers’ contribution to superannuation and annual leave loading

SENIOR USER EXPERIENCE DESIGN OFFICER – DIGITAL EXPERIENCE TEAM

Lead the design and delivery of user-focused digital products across DCJ. You’ll manage a team of user experience specialists to deliver accessible, intuitive websites and intranet platforms for diverse communities across NSW.
Champion user needs through inclusive design, collaborate with stakeholders, and ensure our digital experiences are accessible, compliant, and aligned with government standards.

WHAT WE’RE LOOKING FOR

We’re seeking a skilled design professional with a passion for creating inclusive digital experiences. You’ll bring:

• Industry experience and/or qualifications in UX/CX design, digital communications, or a related field
• Strong communication and stakeholder engagement skills
• Proven expertise in user experience, interface, and service design
• Solid understanding of accessibility standards and inclusive design
• Experience leading user research and delivering user-centred solutions
• Proficiency in tools like Figma, Adobe Creative Suite, Mural/Miro, and analytics platforms
• Sound judgment and decision-making in fast-paced environments

Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

WHAT YOU’LL DO

As part of the Digital Experience team at DCJ, you will apply Human-Centred Design principles to ensure our digital experiences meet the needs of diverse users in NSW.

In this role, you will:

• Mentor and manage a team of user experience design professionals
• Oversee end-to-end product design using human-centred design methodologies
• Ensure digital products meet accessibility standards and government compliance
• Advise on digital strategy, user experience, and service design
• Collaborate with cross-functional teams in agile environments to deliver impactful solutions

You’ll be part of a forward-thinking, collaborative team that values innovation, diversity, and continuous improvement. The work environment is flexible, inclusive, and purpose-driven—focused on creating accessible digital experiences for all.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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