USER EXPERIENCE WRITER — REMOTE (CANADA)

Seeking a skilled UX writing professional to support a major digital transformation in the insurance and retirement sector. This 100% remote opportunity offers full-time hours, the chance to shape new transactional websites, and collaboration across design, CX, and product teams using tools like Figma.

· Write and edit clear, concise, and user-friendly copy for new digital experiences tailored to advisors, plan sponsors, and participants.
· Craft UX content for menus, buttons, CTAs, error messages, transactional flows, and notifications.
· Participate in frequent design, product, and CX meetings to provide content for new screens and refine based on user testing feedback.
· Integrate copy into the design process from the outset, collaborating with designers and stakeholders to ensure clarity and consistency.
· Ensure all content is accessible, inclusive, and aligns with the established brand voice and tone.
· Use user research, product metrics, and feedback to inform writing decisions.
· Prioritize and manage multiple projects in an Agile environment, adapting to changing priorities and deadlines.