You Belong at Greenway
Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.
Responsible for creating intuitive, accessible, and intelligent user experiences across multiple platforms using a blend of traditional UX practices and AI tools. Designs human-centered interfaces for products that incorporate AI-driven features while ensuring transparency, user control, and ethical data usage. Leverages AI tools for accurate clinical data along with tools to rapidly prototype and iterate while maintaining design quality and consistency. Collaborates cross-functionally and uses real-time user insights to create experiences that adapt to user needs and preferences while contributing to our comprehensive design system.

EDUCATION AND EXPERIENCE

• BA/BS in Interaction Design, Graphic Design or related work experience
• 4+ years of software design experience
• Experience with Healthcare is preferred but not mandatory
• Experience with Agile development is preferred but not mandatory
• Experience with multimodal interfaces (voice, gesture, text)

SKILLS/KNOWLEDGE

• Proficiency with AI-enhanced design tools (Figma with AI plugins, Claude Sonnet, DALL-E 3, etc.)
• Understands all aspects of design: including information architecture, visual design, industry UI standards for desktop and web-based applications, and UX best practices
• Analytical and detailed oriented, gifted in workflow analysis
• Expertise in designing adaptive interfaces that respond to user behavior patterns
• Proficient with design tools, such as Axure, Figma, Photoshop, and Illustrator is preferred
• Microsoft Office and productivity related applications
• Excellent communication, interpersonal, time management, and personal organization skills

ESSENTIAL DUTIES & RESPONSIBILITIES

• Collaborates with Product Management, User Researchers, Customers, Engineers, and other stakeholders to design AI-augmented experiences that enhance product value
• Designs interfaces for AI-powered features including conversational UI, predictive elements, and personalization systems
• Works closely with front-end engineers to assist in translating interactive prototypes into functional working front-end code
• Ability to quickly communicate design ideas by sketching and/or wireframing
• Creates interactive prototypes that demonstrate high-level workflow and/or specific UI interactions as needed
• Follows established standards and utilizes existing design patterns to ensure a consistent and intuitive user experience as well as defines any new design patterns
• Stays abreast of industry trends and best practice for design as well as AI
• Provides advisement to internal teams on the appropriate solution design to answer critical questions
• Helps mentor other UX Designers on the team answering questions