WHO WE ARE:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

YOUR ROLE:

Global Relay’s enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers.
We are looking for a UX Designer who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. You will conduct research to understand our customers’ problems, work with the business to understand their needs, collaborate with UI designers and developers to design the final product.

YOUR RESPONSIBILITIES:

• Advocate for our customers by gaining a deep understanding of their work and the challenges they face
• Be a key partner to stakeholders and product management in helping to come up with approaches that work — you’re not here to just “gather” requirements
• Proactively apply research techniques that are appropriate to the problem being addressed
• Concept, prototype, validate, fine-tune and present design solutions
• Communicate those solutions to our developers in an agile software development environment
• Create sketches, flows, wireframes and other design artifacts
• Help identify and leverage metrics to drive product management and measure success
• Guide and coach other designers and non-designers to uplift their design thinking capabilities
• Join a diverse team using modern tools