WE’RE TRANSFORMING THE GROCERY INDUSTRY

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

MINIMUM QUALIFICATIONS

• At least 5 years of professional experience in UX research
• Expertise in qualitative and quantitative research methods, including usability testing, interviews, surveys, and data analysis.
• Experience designing for ML-powered products with millions of active users, such as recommendation systems or chatbots.
• Knowledge of ethical AI principles and practices.
• Excellent communication skills, with the ability to translate research findings into actionable insights for technical and non-technical audiences.
• Can speak to experience managing multiple simultaneous projects
• Bachelor’s or Master’s degree in Psychology, Cognitive Science, HCI, Statistics, Data Science, Anthropology, or a related field.

PREFERRED QUALIFICATIONS

• Masters or PhD in psychology, cognitive science, HCI, Statistics, Data Science, Anthropology, or a related field
  Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
  Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.
  For US based candidates, the base pay ranges for a successful candidate are listed below.
  CA, NY, CT, NJ

We’re seeking a Senior UX Researcher to join the team to refine machine-learning powered products on the Online Grocery team. In this role, you will be deeply involved in every aspect of the research process, from design to execution and analysis. The Online Grocery team is focused on building and growing the best online grocery experience.