Senior UX Researcher

at  MSD

Job Description

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• University degree
• Significant (ideally 5+ years) experience in User Research
• Diverse experience with research methods
• Comfortable leading projects from start to finish
• Fluency in English, both verbally and written
• Positive attitude, adaptability and eagerness to learn
• Familiarity with the medical / pharma industry would be a plus, but is not a requirement

KNOW ANYBODY WHO MIGHT BE INTERESTED? REFER THIS JOB!

Current Employees apply HERE
Current Contingent Workers apply HERE

REQUIRED SKILLS:

Business Analysis, Client Counseling, Knowledge Management, Methods and Tools, Researching, Stakeholder Relationship Management, Strategic Planning, Teaching, User Experience Analysis, User Experience Evaluation, User Research, Waterfall Model

• Help IT and business stakeholders to understand user needs, build user understanding and deliver evidence-based solutions and improvements
• Work as part of a cross-functional team (with Designers and Design Thinkers) to improve UX maturity across key areas of our company
• Actively participate in shaping product and organizational strategies
• Design, lead and execute user research studies using qualitative and quantitative methodologies
• Advocate for a user-centric approach and communicate the value of user research
• Turn research findings into actionable recommendations
• Help facilitate discussions leading to practical solutions to user needs and pain points
• Share experience with other user research colleagues, providing them with constructive feedback and guidance
• Help democratize user research skills, guidance and training across the company