Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

WE HAVE POLICIES TO ENSURE EQUAL ACCESS AND PARTICIPATION FOR PEOPLE WITH DISABILITIES, INCLUDING PROVIDING WORKPLACE ADJUSTMENTS (ACCOMMODATIONS). A COPY OF APPLICABLE POLICIES IS AVAILABLE ON REQUEST.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

With offices in downtown Toronto and Montreal, the Lab is a digital innovation hub utilizing machine learning, data science, software engineering, AI, agility, and user experience to create groundbreaking products that improve the lives of millions of Canadians. Simplifying insurance requires creativity, empathy, and hard work. We explore, take risks, make mistakes, and learn every day. Here, innovation is everyone’s job.

WHAT YOU’LL DO HERE:

• Give a voice to our customers by leveraging user-centered design practices, translating user needs and business requirements into engaging digital features and functionality.
• Use insights and data to craft human-centered digital experiences that are clear, highly usable, visually appealing, and help achieve business objectives.
• Participate in strategic planning and roadmap definition alongside product owners and multidisciplinary agile teams.
• Collaborate with product managers, product owners, engineers, researchers, copywriters, and marketers to produce quality interfaces: delivering the end-to-end solution from conception until launch, and iteration.
• Assess and optimize feature performance with customers, analytics, and design research.
• Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements within the design community.
• Create all assets necessary to effectively conceptualize, communicate, and deliver the user experience, working closely with developers for seamless execution.
• Present creative design concepts and work to various audiences, including executives and stakeholders, to propel new digital experiences.
• Give and solicit feedback to/from other designers and collaborators to continually raise our bar for quality.
• Elevate the team’s design practices, methodologies, and processes while advocating for user-centered, data-driven design.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique