SUMMARY

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.
We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.

JOB DESCRIPTION

Value Consulting is a specialised discipline/function within Guidewire that focuses on helping customers to identify, communicate, and realise business value associated with their core system investments . At the heart of Value Consulting is the delivery of brief, intense, client-facing engagements that may include direct observation of a customer’s operations and processes, estimation/ calculation of the projected business and IT benefits of implementing a new system, and presentation of results to key executive decision makers.

Our Senior Value Consultant role is responsible for coordinating and leading these 2-3 day engagements, managing the client and Guidewire personnel who participate in them, and delivering the final presentation. Due to the strategic nature of these efforts, the individual must be creative, analytical, and personable. He or she must:

• Quickly understand process issues and problems;
• Be an expert at active listening, gently directing conversations, and generating consensus;
• Be sensitive and responsive to the needs of the customer and the Guidewire Sales Representative or Customer Success Manager;
• Credibly outline examples of value from Guidewire experience; and
• Present findings in a form that is both visually appealing and intellectually compelling.
• Be a self-starter who proactively builds relationships with internal and external stakeholders and drives the value-selling approach in sales engagements

IN ADDITION TO LEADING VALUE CONSULTING ENGAGEMENTS, RESPONSIBILITIES MAY INCLUDE THE FOLLOWING:

• Conduct early-stage conversations with potential customers to introduce Value Consulting concepts and methodology;
• Manage customer relationships through and beyond implementation, with a focus on building enduring partnerships;
• Promote Value Consulting externally via Guidewire marketing events and public conferences;
• Advocate for Guidewire’s value orientation internally, serving as a go-to resource for sales, marketing, professional services, customer success, and product management teams;
• Advance the state of the Value Consulting “art” (e.g. contribute to processes, tools, methodology, and organizational development) . This role will require 25% - 50% travel.

Our Senior Value Consultant role is responsible for coordinating and leading these 2-3 day engagements, managing the client and Guidewire personnel who participate in them, and delivering the final presentation. Due to the strategic nature of these efforts, the individual must be creative, analytical, and personable. He or she must:

• Quickly understand process issues and problems;
• Be an expert at active listening, gently directing conversations, and generating consensus;
• Be sensitive and responsive to the needs of the customer and the Guidewire Sales Representative or Customer Success Manager;
• Credibly outline examples of value from Guidewire experience; and
• Present findings in a form that is both visually appealing and intellectually compelling.
• Be a self-starter who proactively builds relationships with internal and external stakeholders and drives the value-selling approach in sales engagement