ABOUT CITCO:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

OUR BENEFITS

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Citco is an Equal Opportunity Employer. It is our policy to make all employment and personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status .
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization

• You will be responsible for leading a fund accounting and client service team for the North America Real Estate/Real Assets line of business.
• Provide real estate industry knowledge and expertise to clients; As a result of active participation in private real estate organizations, work closely with Business Development, Executive Relationship Managers and Senior Management teams on marketing pitches and other client presentations
• Responsible for developing client service plans including: periodic client meetings, assessing client fund servicing needs, securing adequate resources to service the account, selecting the technology solutions best suited for the services, and negotiating contracts and fees
• Ensure services are delivered in accordance with KPIs and service level agreements, fund PPMs, authoritative accounting guidance and regulatory requirements, including monitoring the timing and quality of client deliverables, approve ad hoc client requests
• Assist with the development of on-boarding and transition plans for new client integration
• Coordinate and oversee staffing, hiring, training and development of staff related to your clients
• Maintain administration fee accruals, revenue, and follow up on outstanding fee receivables
• Participate in Audit, Risk and Quality assurance programs specific to Real Estate offering
• Contribute to SOC 1 audits for North America
• Coordinate with Integration, Legal, Compliance, Payments, Regulatory, Investor Reporting, Financial Reporting and Tax group functions and other key services to ensure client satisfaction with Citco