Senior Vice President, Investor Services Operations Manager at BNY

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Transfer Agency, Alternative Fund Administration, Operational Knowledge, Change Management, Team Management, Service Delivery, Process Improvements

Industry

Financial Services

Description

Senior Vice President, Client Operations Senior Manager Transfer Agency At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President to join our Alternatives Transfer Agency team, part of BNY's Fund Services platform. This role is located in Dublin, Ireland. In this role, you'll make an impact in the following ways: Manage a team with responsibility for TA service delivery for several key Irish and Luxembourg clients Manage key client relationships and act as an escalation point Develop and grow our service delivery team in line with client growth Lead client service improvements through engaging with our clients, investors and distributors on our common challenges, ultimate aim to implement a “best-in-class” servicing model. To be successful in this role, we're seeking the following: Experience managing both large, and multiple small, client relationships. Experience in Transfer Agency and/or Alternative fund administration Detail-oriented - our client operations managers manage operations teams, deliverables and the client relationships so strong operational knowledge is key. Experience in driving and managing change - under our new platform operating model we work closely with our product and technology partners to implement continuous process improvements. Managing People, both direct reporting lines and oversight of indirect teams providing services for your clients. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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Responsibilities

Manage a team responsible for Transfer Agency service delivery for key clients in Ireland and Luxembourg. Lead client service improvements and develop the service delivery team in line with client growth.