Description:
The Senior VP of Member and Business Experience is chiefly responsible for driving value for the organization’s members. The SVP must have a true passion for the region and a deep dedication to seeing the community grow and thrive through the work of the organization.
With responsibilities similar to a chief revenue officer or chief membership office in other organizations, the SVP owns and is accountable to the entire sales and service system for current and future members. The SVP is also one of the leading liaisons in driving member engagement with the organization’s programs, services, and initiatives.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in marketing, finance, business, policy, or related field.
• Minimum of ten years of experience. Knowledge of the regional business community.
• This SVP should have a proven ability to manage diverse efforts, and the ability to respond to ambiguity and change with creativity.
• The SVP should have a demonstrated ability to create a shared vision, inspire collaboration, and drive sustainable change.
• Ability to work with discretion.

ADDITIONAL ELIGIBILITY REQUIREMENTS:

Strong interpersonal and communication skills and the ability to work effectively in a diverse community. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to identify and secure alternative funding/revenue sources. A high standard of professional and ethical conduct, integrity, and accountability is required.

PHYSICAL AND MENTAL REQUIREMENTS:

• Close mental and visual attention required to perform work, verbal communication, using a computer terminal, and/or extensive reading.
• Must be able to lift and carry up to 20 pounds and push and/or pull up to 20-pound loads at a time relative to event-based equipment.
• Must be able to sit for long periods of time.

ADDITIONAL ELIGIBILITY REQUIREMENTS:

Strong interpersonal and communication skills and the ability to work effectively in a diverse community. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to identify and secure alternative funding/revenue sources. A high standard of professional and ethical conduct, integrity, and accountability is required.

SUPERVISORY RESPONSIBILITIES:

Manages and supervises team, including writing annual performance evaluations and ensuring staff training and professional development.
Requirements:

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer without regard to race, creed, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, age, marital status, physical or mental disability, predisposing genetic characteristics, sexual orientation, domestic violence victim status, military status, or veteran’s status