Senior Vice President, People Business Partner, Services at Mastercard

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent management, Organizational effectiveness, Strategic planning, Leadership development, Succession planning, Organization design, Compensation assessment, Talent acquisition, Performance management, Employee relations, Coaching, Business acumen, Project management, Negotiation, Influencing skills, Change management

Industry

IT Services and IT Consulting

Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Vice President, People Business Partner, Services Overview: The Senior Vice President, People Business Partner has primary responsibility for advancing a comprehensive talent strategy, which addresses all aspects of the employee lifecycle and organization design and development, in support of the four business-line strategic goals and performance: Business and Market Insights (B&MI) product group provides organizations with data-powered solutions, insights and advisory services to drive confident decision-making and better outcomes. B&MI solutions are structured into five distinct product areas that empower various customer buying centers to make confident, informed decisions for better outcomes: Advanced Analytics +Trūata; Business Intelligence; Economics & Locations; Operational Insights; Payments Consulting. Consumer Acquisition and Engagement (CAE) product group grows our clients’ business by acquiring new customers for them, driving engagement, and building loyalty. Today’s customers expect seamless, personalized, and frictionless interactions with brands. They expect flexible rewards that can be redeemed across various airlines or merchants, smooth and intuitive experiences throughout their journey, and personalized interactions that make them feel understood and valued. Delivering on these expectations requires a sophisticated infrastructure that integrates data, technology, and personalization at scale. CAE helps brands meet rising customer expectations and turn interactions into meaningful relationships. Open Finance (OF) is the act of consumers and businesses providing consent to share their financial data with third party providers (typically banks and fintechs) through secure APIs. OF is positioning Mastercard as an industry leader in building a bold open banking future with trust, innovation, and inclusion at its core. The team consists of a full spectrum of functions ranging from Product, Sales, Engineering, to Operations, Compliance, Risk, Customer delivery and more to work with our partners to drive this vision forward. Developer Experience supports the enterprise. Services Strategy and Operations (S&O) is comprised of 3 teams: o Services Strategy – collaborates with the Services leadership team to define strategies, identify new areas of growth and develop plans to go after new opportunities. o Insights and Enablement – facilitates the execution of our strategy by providing valuable data & insights, enabling Product, Sales and Delivery teams, and identifying and manage risks. o Customer Success – helps to ensure that our external customers are receiving the intended value from our Services. Responsibilities include: • Develop and implement talent strategies and initiatives, and manage people and organization activities across the portfolio. • Manage and perform a wide range of P&C activities including, but not limited to: o Strategic alignment o Leadership development and succession planning o Organization design o Compensation assessment o Talent acquisition o Performance management o Employee relations management (where PBP needed) o Employee coaching • Act as a positive cultural change agent, consultant and business advisor to the leadership team, enabling the execution of their business strategies and initiatives. • Partner with Mastercard’s Centers of Excellence and regional People Business Partners to develop strategies and initiatives designed to enhance organizational effectiveness and efficiency. • Serve as an advocate for employees and develop and implement initiatives designed to enhance employee engagement, development, and productivity. • Partner with Finance to manage the budget and forecasting of expenses related to employees and all other P&C activities. All About You: • Expertise in talent management and organizational effectiveness • Experience in developing, managing, and implementing talent strategies • Experience advising senior business leaders and coaching people leaders and employees to drive strategic people and culture initiatives • Ability to work effectively in a highly matrixed organization and develop strong relationships across all levels of the organization • Ability to design and articulate a strategic vision and plan, and ultimately, execute those plans with excellence • Strong business acumen coupled with efficient project management, negotiation, and influencing skills • Highly motivated, self-starter with the ability drive the people and culture agenda with speed, agility and quality • Ability to travel domestically and globally, as needed Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Responsibilities

The Senior Vice President will lead comprehensive talent strategies, including organization design, leadership development, and performance management to support business goals. They will act as a strategic advisor to leadership while partnering with Centers of Excellence to enhance organizational effectiveness and employee engagement.