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Senior Virtual Relationship Manager - NB - TARU.MGN Pak - Business Banking- at Mashreq Careers

, , Pakistan -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

KYC, AML, Governance, Customer Experience, Due Diligence, Anti-Money Laundering, Customer Protection, Portfolio Management, Communication, Monitoring, Ethical Behavior, Quality Assurance, Customer Relationship Management, Problem Solving, Follow-Up, Regulatory Compliance

Industry

Banking

Description

Maintain portfolio quality by ensuring timely update of KYC, TL & all other aspects of governance To achieve assigned non-financial target by emailing and calling the customers. Adherence to KYC/ AML and relevant product SOPs to safeguard the bank from potential loss / AML fraud & ensure ethical behavior Responsible for quality & soundness of assigned Platform/NEOBiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc.). Follow up on EDD queries, DTR queries, Referrals to avoid any delay in outward remittances No breach of Customer Experience Conduct or Customer Protection Regulation standards

Responsibilities

The Senior Virtual Relationship Manager is responsible for maintaining portfolio quality through timely updates of KYC and governance aspects. They must achieve non-financial targets by engaging with customers via email and calls while adhering to KYC/AML regulations.