Senior Voice Engineer at Pindrop

, , United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

180000.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Voice Networking Technologies, SIP, VoIP, PBX, IVR, SBC Telephony Platforms, AWS Routing, Cloud-native Voice Infrastructures, Python, Ansible, Terraform, Github, Collaboration, Mentorship, Technical Reviews, Voice Engineering

Industry

Computer and Network Security

Description

Who we are Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve; we’re also building a dynamic, supportive workplace where your contributions make a real difference. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG. What you’ll do Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security. Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features. Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments. Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors. Stay at the forefront of emerging threats in voice security and develop strategies to address them. Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency. Troubleshoot, diagnose, and resolve complex voice and networking technical issues. Contribute to cross-team technical reviews and best practice dissemination. Who you are You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed You take accountability, do the things you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and continue to see the “forest through the trees” Your skill-set Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, aws routing) Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, Github) Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence 5+ years in voice engineering or related fields; advanced degree or industry certifications a plus What’s in it for you As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO. Within 30 days, you’ll Ramp up on Pindrop’s voice authentication, fraud prevention, and deepfake detection platforms; complete product and security overview. Build relationships with engineering, product, and customer-facing teams to understand collaboration workflows. Review and assess existing voice infrastructure (SIP, VoIP, PBX, IVR, cloud voice) for reliability and security landscape. Shadow and assist in troubleshooting and resolving live technical issues to learn standard processes and tools. Within 60 days, you’ll Drive initial architectural improvements or optimizations based on assessment findings; propose solutions for identified gaps. Lead integration or enhancement of a voice network component (hardware/software/cloud), focusing on scalability and security. Begin contributing to technical reviews and sharing best practices across engineering teams. Take ownership of platform monitoring and workflow automation tasks to enhance system resilience. Within 90 days, you’ll Deliver a strategic architectural upgrade, on-board a new voice platform or vendor, or implement a security-centric feature. Proactively address an emerging threat in voice security through a technical initiative or collaborative project. Demonstrate impact via improved performance, reliability, or customer experience metrics tied to voice solutions. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Affordable vision and dental plans for you and your family Employer-provided life and disability coverage with additional supplemental options Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Identity protection through Norton LifeLock Recurring monthly Phone and Internet allowance One Time home office allowance Remote first environment – meaning you have flexibility in your day! Company holidays Annual professional development and learning benefit Pick your own Apple MacBook Pro Retirement plan with competitive 401(k) match Wellness Program, including Employee Assistance Program, 24/7 Telemedicine What we live by At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work: Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible. Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time. Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world. Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status. This position will be posted for 15 days after September 19, 2025. Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$180,000 USD

Responsibilities

Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features.