Berkeley, Missouri; Seattle, Washington; Seal Beach, California; Kent, Washington; North Charleston, South Carolina
Job ID JR2025470425 Category Information Technology Role Type Hybrid Post Date Aug. 27, 2025

JOB DESCRIPTION

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is currently seeking a Senior Voice Systems Design Specialist to join the Communication & Voice team in Berkeley, MO; Kent, WA; North Charleston, SC; Seal Beach, CA; or Seattle, WA.
The Communication & Voice team is seeking a Senior Voice Systems Design Specialist in the United States. This role involves managing voice product and component viability throughout their lifecycle, providing technical support for voice delivery systems, and resolving complex issues using appropriate troubleshooting techniques. The candidate should possess knowledge of various telephony systems, network routing experience, and strong analytical skills. The ideal candidate will enjoy challenges and support the enterprise voice product.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• 5+ years of experience in different telephony systems and technologies (VoIP, Analog, PBX, etc.)
• 3+ years of experience with network protocols and/or routing table definition

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• Bachelor’s degree or higher
• Active security clearance
• Certification for classified telephones (e.g. CNSS TSG, NTSWG)
• Experience with Avaya and Cisco infrastructure
• Experience with project management
• Experience with collaborate multi-functionally with different departments and vendors
• Experience with working independently to solve challenging problems

• Performs product and component management to ensure technical viability and cost-effectiveness from the point where it is evaluated through implementation and support, to retirement
• Uses technical expertise to help business partners and others by answering technical questions regarding the usage, troubleshooting and functionality of delivery systems products to ensure effective implementation and usage of delivery system products
• Applies knowledge of computing systems to choose appropriate troubleshooting techniques to resolve complex, escalated delivery systems problems
• Works with appropriate product supplier for enhancements and issues not resolved in-house
• Chooses appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management
• Documents resolutions/analyses according to support procedures