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Senior Voice / VOIP Engineer at Lumiere Systems

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SIP, VoIP, Linux, CLI, PBX, SIP Trunking, SBC, Ribbon, Audiocodes, Oracle Acme Packet, BroadWorks, Cisco Voice, IVR, Call Center, Scripting, Troubleshooting

Industry

IT Services and IT Consulting

Description

We are seeking a senior-level Voice/VoIP Engineer with strong SIP fundamentals and the ability to independently design, troubleshoot, and support large-scale voice platforms. Key Responsibilities Design and support SIP-based voice and VoIP solutions, including call center and IVR use cases Troubleshoot SIP signaling, media flows, and complex voice issues across systems Translate business requirements into technical voice and integration designs Operate with a high degree of autonomy, owning technical decisions and outcomes Collaborate closely with engineering teams during design, escalation, and certification efforts Required Qualifications Strong hands-on expertise with SIP protocols, signaling, and media troubleshooting Solid Linux proficiency, including CLI-based system support and diagnostics Experience with VoIP platforms such as PBX systems, SIP trunking, or service provider voice environments Systems-level problem-solving skills across multiple components and technologies Basic scripting experience to support automation and operational efficiency Preferred Experience SBC's: Ribbon, Audiocodes. (e.g., Oracle/Acme Packet or comparable platforms) BroadWorks or similar carrier-grade voice platforms Exposure to Cisco voice technologies Experience supporting large-scale, multi-region or multi-country voice deployments

Responsibilities

Design and support SIP-based voice and VoIP solutions, including call center and IVR systems. Troubleshoot complex voice issues and translate business requirements into technical designs.