Senior Voting Services Officer at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Election Operations, Complex Operations Management, Stakeholder Engagement, Legislative Compliance, Postal Voting Scrutiny, Implementation, Coordination, Planning, Training, Customer Service, Political Neutrality, Risk Management, Process Implementation, Attention to Detail

Industry

Law Enforcement

Description

Lead critical Election operations that support democracy Drive complex operations in a fast-paced environment Play a key role in the delivery of a high-profile, large-scale event 1 x Ongoing Full-time position; 2 x Temporary fixed term positions until 30 June 2027 (with the possibility for extension) About the Role The Senior Voting Services Officer plans, coordinates and implements voting operations including resourcing, training and stakeholder engagement to ensure legislative compliance and optimal usability and accessibility for voters. The role will work with the Lead to design and implement the postal voting scrutiny processes and operations. We are currently recruiting positions across the Voting Services (Non-Attendance) team, which comprises of three voting streams: Postal Voting (Ongoing role) Declaration Voting (Temporary role) Technology Assisted Voting (TAV) (Temporary role) As the Senior Voting Services Officer, you will play an important role in the delivery of the upcoming 2027 New South Wales State general election and future election events including State and Local government by-elections. About the NSW Electoral Commission The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate. Our work includes: Running and regulating elections Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018. What we offer Opportunity to work on large scale events and assist your local community Career development opportunities through study and face to face training Access to self-paced expert-led training via LinkedIn Learning Employee Assistance Program for wellbeing support Staff social events to connect with colleagues Work/Life balance (35 hour working week), flex leave Access to Fitness Passport for eligible staff Free annual flu vaccination Convenient CBD location, access to public transport Key knowledge, experience and essential requirements As the successful candidate, you will have: Relevant tertiary qualifications and/or equivalent professional experience. Experience implementing a high-profile, high-risk process requiring meticulous attention to detail and adherence to strict processes and legislative requirements. Track record in maintaining professional and consistent customer service in a regulatory environment. Politically neutral with no affiliation to political parties or lobbyists/campaigners. Satisfactory Criminal Record check result. How to apply You should include a covering letter summarising your skills, knowledge and work experience, along with an up-to-date resume which clearly detail your skills and experience as relevant to this role. As part of your application, you will be asked to respond to the two targeted questions: Tell us about a significant event or task you were responsible for delivering. What steps did you take to ensure this was successfully delivered? (maximum 300 words) How do you encourage team collaboration in a high-pressured environment? (maximum 300 words) For further information regarding the role please download the Role Description Applying for a role in the NSW Public Service For more information on how to apply for a role in the NSW Public Service, please refer here. The NSW Electoral Commission embraces diversity and inclusion and is committed to creating a workplace that reflects the population of New South Wales. We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role. If you have any questions about applying or would benefit from an adjustment to the recruitment process to help you perform your best please contact talent@elections.nsw.gov.au. For more information on recruitment adjustments visit I Work for NSW Adjustments for individual needs.. Applications received and completed after closing time will not be considered for selection. The selection process will include a range of assessment techniques to assist in determining your suitability for the role. For further information, contact NSW Electoral Commission’s Talent team on talent@elections.nsw.gov.au Other Information Your employment will be subject to National Criminal Records Check to determine your suitability for employment. The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission’s Political Neutrality Policy may be viewed on its website. A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months. This role is based in at our Elizabeth Street, Sydney office with a hybrid work arrangement. You will need to have the ability to work outside of business hours during an election period, as well work offsite. Applications Close: Tuesday, 10th March 2026 @ 11.59pm

Responsibilities

The Senior Voting Services Officer plans, coordinates, and implements voting operations, including resourcing, training, and stakeholder engagement, to ensure legislative compliance and optimal usability for voters. This role involves designing and implementing postal voting scrutiny processes and operations for upcoming State and Local government elections.