POSITION SUMMARY

As a direct report to the Assistant Chief Operations Officer, the Senior Vice President of Operations (SVPO) will provide strategic leadership and oversight for a portfolio of senior living communities across multiple regions on the East Coast. This executive-level role is responsible for ensuring exceptional operational performance that reflects Cogir Senior Living’s standards of excellence.
The SVPO will lead and support day-to-day operations while also driving long-term strategic initiatives aligned with company culture and business goals. This includes achieving strong financial results, maintaining regulatory compliance, enhancing resident and family satisfaction, and fostering a highly engaged team culture. Success in this role is built on a foundation of stewardship, accountability, and a deep commitment to service excellence.

EDUCATION AND CERTIFICATES:

• A bachelor’s degree in healthcare, business management, or a related field is required.
• A graduate degree is preferred.
• A current Administrator License is a plus.

EXPERIENCE, COMPETENCIES, AND SKILLS:

• At least seven to ten (7-10) years of progressive leadership experience in retirement housing, hospitality, or healthcare operations.
• Proficiency in Microsoft Office Suite and senior living operational systems.
• Strong interpersonal skills to engage effectively with diverse stakeholders.
• Entrepreneurial spirit with a commitment to collaboratively expand COGIR Management USA.
• Experience in overseeing acquisitions or new openings is advantageous.
• Demonstrated operational and financial acumen.
• Visionary leadership qualities.

SPECIAL REQUIREMENTS:

• Willingness to travel up to 75% of the time.
• Preferably located in the DC Metro area.

• Executive Collaboration: Work closely with the executive leadership team to enhance and develop functional programs, initiatives, and strategies that resonate with our culture and business objectives.
• Cross-Functional Partnerships: Establish strong relationships across various departments, including clinical, finance, human resources, compliance, sales, and marketing, to assess and enhance operational effectiveness and monitor progress toward set goals.
• Strategic Development: Formulate and implement long-term objectives and strategies that align with the company’s vision and growth plans.
• Data Analysis and Best Practices: Utilize key performance indicators and data analysis to gain insights, identify potential improvements, and establish best practices across operations.
• Relationship Building: Serve as a pivotal link between regional leadership, community teams, residents, families, regulatory agencies, ownership groups, and business partners, fostering positive and productive relationships.
• Financial Leadership: Drive financial performance, focusing on revenue growth, profitability, and efficient budget management across all communities in your region.
• Budget Supervision: Oversee community budgets, supporting leaders in achieving and surpassing financial goals and objectives.
• Mentorship and Guidance: Mentor regional directors and community leadership teams, ensuring effective execution and sustainability of various plans and initiatives.
• Staff Development and Leadership: Focus on talent development, including recruitment, training, and retention strategies for key staff positions. Foster a culture of leadership and professional growth within the organization.
• Community Relations and Outreach: Foster relationships with local communities, healthcare providers, and other key stakeholders to enhance the company’s public image and expand business opportunities.
• Acquisition and Integration: Lead and manage the acquisition process of new communities, ensuring seamless integration into the company’s portfolio and maintaining operational continuity.
• Frequent Travel: To maintain a strong presence and oversight, travel regularly to communities within your assigned region, including periodic visits to conferences and the Montreal head office.
  Requirements: