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Senior Warranty Engineer | Jeep and Alfa Romeo at Abou Ghaly Motors
The Crossing, Al Qalyubiya, Egypt -
Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Warranty claim processing, Data analysis, Technical diagnostics, Vehicle systems, Compliance management, Reporting, Problem-solving, Communication, ERP systems, DMS platforms, Quality assurance, Automotive engineering

Industry

Motor Vehicle Manufacturing

Description
Job Purpose Manage and oversee warranty claim operations, ensure compliance with OEM standards, and support product improvement initiatives. The ideal candidate will bring strong technical knowledge, analytical ability, and after-sales experience to optimize warranty processes and enhance customer satisfaction. Responsibilities: Validate and process warranty claims from dealers/service centers. Monitor claim accuracy and ensure compliance with OEM policies. Analyses warranty data to identify cost drivers, trends, and root causes. Prepare reports on warranty performance and product reliability. Provide technical guidance to dealers and internal teams. Support audits, training, and process improvements in warranty operations. Liaise with engineering and quality teams on product issues. Bachelor’s degree in mechanical, Electrical, Automotive, or related engineering field. 4–5 years’ experience in warranty, after-sales, or service engineering (automotive preferred). Strong knowledge of vehicle systems and diagnostics. Proficiency with warranty systems, ERP, or DMS platforms. Excellent communication, analytical, and problem-solving skills. Strong attention to detail and ability to manage high claim volumes.
Responsibilities
The Senior Warranty Engineer manages and oversees warranty claim operations to ensure compliance with OEM standards. They also analyze warranty data to identify trends and support product improvement initiatives through collaboration with engineering and quality teams.