Senior Welfare Advisor at Victoria University Minimal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

99361.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organisational Skills, Problem Solving, Critical Thinking, Relationship Building, Attention to Detail

Industry

Higher Education

Description

Victoria University (VU), a leading dual-sector tertiary institution in Melbourne, is seeking a dedicated Senior Welfare Advisor Join the University of opportunity Work in a supportive, inclusive environment Showcase your exceptional organisational and communication skills About Us: At Victoria University (VU), our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride. About the Role: As a Senior Welfare Advisor at VU, you will provide personalised support and guidance to students in regards to various welfare, finance, and housing challenge, to facilitate all students’ successful engagement with university life and study. The focus is on offering tailored advice, resources, and programs to help students successfully navigate life and engage in their studies. It will involve close collaboration with academic and professional staff, as well as external agencies, aiming to empower students to manage their finances, access essential services and emergency supports, and secure stable housing. Position Details: Manage complex student inquiries using an individual case management approach. Assess student needs and facilitate student access to University services and resources appropriate to students’ educational and psychosocial needs, and facilitate referrals to external services as appropriate. Maintain records of student case work and referrals in the relevant systems, and contribute to the development and monitoring of these systems. Develop, deliver, evaluate and continuously improve proactive outreach programs to help students develop self-management skills and access group support programs. Develop high quality information and resources for students to self-access across various channels including the VU website. Contribute to the continuous development and improvement of programs, policies and procedures across the Student Equity, Safety, and Wellbeing directorate. Liaise with external agencies and bodies to build professional networks and maintain a comprehensive knowledge of services available to students and young people in the community, and to develop strong links for referral and collaboration. Provide regular feedback on trends in student experience and behaviour and advice on proactive responses. Salary: HEP 6 $91,796 - $99,361 per annum plus 17% employer superannuation Employment Type: Full time, Continuing Hours: 36.75 Location: Footscray Park campus. Travel to other campus locations may be required About You: We are seeking a candidate with a background in social work or related field and a passion for working with students from diverse backgrounds. The ideal candidate will: Possess strong communication and organisational skills. Be a creative problem solver with strong critical thinking skills Possess the ability to adapt to change Possess the ability to build relationships with students, staff, and external partners. Be committed to providing excellent service and have great attention to detail The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment. This is a highly rewarding role for someone who wants to make a positive impact on the lives of students and develop their professional skills. If you're a natural problem solver with a passion for helping and empowering others, we encourage you to apply for this exciting opportunity. How to Apply: For a copy of the Position Description, please copy and paste the link following into your web browser: https://webresources.vu.edu.au/hr/employment/pdf/2026/305_17088.pdf Applications must be submitted as a single document comprising: A cover letter Your curriculum vitae/resume Your responses addressing all selection criteria located in the position description Evidence of applicable qualifications, licences and registration Note: Applications which do not address the selection criteria will NOT be considered. Applications will close Monday 23 February 2026 at 12:59pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged. For more information about the position, please contact Lila Orourke, Senior Manager, Student Equity and Advocacy at Lila.Orourke@vu.edu.au Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia. Why Join VU? VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Jobs at VU Webpage Our Commitment to Protecting Country: Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share. Our Commitment to Progressive Inclusivity: VU is an equal opportunity employer and proudly committed to progressive inclusivity. We welcome and celebrate diversity in all its forms including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio-economic backgrounds. We strive to reflect the communities we serve and foster an inclusive, respectful, and supportive environment where everyone feels they belong. We are proud to be a WGEA Employer of Choice for Gender Equality. Our Commitment to Inclusive Recruitment: VU is committed to providing a positive and barrier-free recruitment experience. If you require adjustments at any stage of the recruitment process, including accessible formats of documents, please contact us at inclusivecareers@vu.edu.au or call (03) 9919 5999.

Responsibilities

As a Senior Welfare Advisor, you will provide personalized support and guidance to students regarding welfare, finance, and housing challenges. You will collaborate with academic and professional staff to empower students in managing their finances and accessing essential services.