PCSI is looking for a Senior Workforce Development Training Manager to oversee training programs for PCSI’s Workforce Development department, which provides support services to diverse staff of employees with disabilities in a wide range of industries. This role focuses on developing training plans, recommending materials, and evaluating existing training processes. The Senior Training Manager collaborates with on-site operations leadership and Workforce Development Specialists to identify training needs and gather feedback. The Senior Training Manager also supports and partners with a Training Manager and site Trainers on training techniques for employees with disabilities.
We are looking for someone with experience developing and evaluating training programs, with a focus on employees with disabilities. This position is based on south Austin, TX, with some travel locally and nationwide.

WHO WE ARE:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

KNOWLEDGE, SKILLS AND ABILITIES:

• Requires knowledge of PC functions.
• Operation of windows applications, MS Word, MS Excel, etc., and related applications.
• High level of integrity and confidentiality is required.
• Demonstrated ability to work as a team member.
• Ability to expertly communicate both orally and in written format.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• High attention to detail and impeccable organizational skills.

OTHER REQUIREMENTS:

• Ability to pass criminal, drug, financial, and driving screening.
• May need to have the ability to legally drive a company vehicle.
• Ability to exchange accurate information in person and over the phone.
• Local and nationwide travel may be required, up to 50% total.

ALL VETERANS AND/OR PERSONS WITH ALL TYPES OF DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY!

Job Type: Full-time
Pay: $95,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor’s (Preferred)

Experience:

• Staff training: 5 years (Required)
• Management: 7 years (Required)
• Working with people with disabilities: 2 years (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Austin, TX 7874

WHAT YOU’LL DO AS SENIOR WORKFORCE DEVELOPMENT TRAINING MANAGER:

• Collaborate with Workforce Development (WD) Leadership, Training Manager, and Specialists to determine training needs for new and existing front line staff.
• Evaluate existing training programs and processes to determine overall effectiveness in supporting departmental goals; identify skill gaps and additional training needs.
• Align training initiatives with the broader organizational goals and strategic objectives.
• Purchase or suggest training materials.
• Collaborate with all departments to develop cross-departmental corporate training opportunities.
• Work with the Trainers and Contract Managers to analyze training needs of individuals with disabilities to modify and improve existing workplace accommodations.
• Build and maintain strong relationships with stakeholders, including employees, managers, subject matter experts, and organization leaders, to align training with business objectives and gather feedback.
• Identify opportunities for outreach and represent and promote PCSI through external events and other opportunities.
• Create, maintain and implement a training plan for the professional development of WD department team members.
• Provide support to WD Training Manager on ways Trainers can educate managers and supervisors in techniques and skills for training and dealing with employees with disabilities.
• Work in partnership with the WD Training Manager to develop and implement new or improved training procedures for sites.
• Actively participate and regularly attend Workforce Development department and client staff trainings/meetings by sharing information, contributing ideas, facilitating and actively listening.