At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Committed to contributing to a strong team culture to ensure success.
• Strong organizational and time management skills. Proven ability to meet multiple and/or unexpected deadlines in a demanding environment.
• Excellent customer service skills. Ability to analyze and solve problems effectively.
• Ability to develop and implement process improvements for efficiency.
• Strong written and oral communication.

WHAT WE LOOK FOR

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

YOUR KEY RESPONSIBILITIES

As a Senior Associate in the Workplace Services Group (WSG), you will lead and oversee the execution of daily administrative responsibilities for the WSG team, along with managing facilities-related tasks. You have an excellent personal brand and work hard with your team to help develop and promote their own personal brand that align with our firm’s values. We seek to find opportunities for you to contribute on things that you find interesting while also executing the firm vision. We are a team that cares about each other and put great importance on our culture of inclusiveness, collaboration and learning.

• Space Management: Work closely with the WSG leader to plan and implement office layouts and modifications. Oversee the utilization of space in Toronto office including temporary space usage.
• Reporting and Data Management: Oversee the EMS Reserve System and the implementation of any new booking systems. Review and analyze EMS Reserve reports and present valuable data to leadership
• Vendor and Expense management: Oversee orders for equipment and parts necessary for facility operations while collaborating with the procurement team as required. Monitor expenses and identifying opportunities for cost savings.
• Mailroom and printshop operations: Supervise the mailroom and printshop processes, provideteam guidance, and ensure efficient operations.
• Customer Service and communication: Ensure an excellent and effective customer service.Build trust and relationships across EY, with building management, as well as with our vendors. Communicate effectively, promptly and professionally to workplace services inquiries. Maintain effective communication with other WSG team members to keep all informed and updated.
• Promote process improvement & change management: Promote operational excellence by challenging current practices, encouraging and supporting innovative ideas and solutions to drive efficiencies, while at the same time implementing effective change management processes
• Project/Committee Work: Participate on national committees and project teams as needed.
• Staff guidance, performance & development: Meet team members on regular basis to discuss feedback and celebrate accomplishments. Responsible for the team’s performance management process utilizing EY PM tool. Provide clarity of the facility’s administrative practices, processes & procedures, share knowledge and encourage team members to do so.
• Tracking & reporting: Approve time off, ensure coverage during absences, manage overtime, track & report both absences and overtime.
• WSG and backup: Act as a backup to the Toronto WSG Supervisor. Contribute to the WSG by handling other WSG functions as they arise.

Overtime required as needed

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Post-secondary education and/or relevant experience.
• Facilities experience.
• Proficiency in Word, Excel, PowerPoint, Teams and Outlook, with proven ability to learn customized software/tools.