Senor Specialist, Product Development at Mastercard

O’Fallon, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

158000.0

Posted On

04 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Operations, Risk Management, Financial Services, Analytical Skills, Problem-Solving, Data-Driven Decision Making, Customer Experience, Usability, Collaboration, Influencing, Communication Skills, Innovation, Emerging Technologies, Generative AI, Agentic AI

Industry

IT Services and IT Consulting

Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senor Specialist, Product Development Overview The Fraud & Decisioning Solutions Product team within Mastercard’s Security Solutions Organization (SSO) is seeking a Senior Specialist, Product Development to support the development of customer-facing applications (Rule Manager, Case Manager, and Insights) that help Issuers combat fraud and make smarter decisions. Rule Manager empowers issuers to create, manage, and optimize fraud detection rules tailored to their risk strategies. Case Manager provides a centralized interface for investigating suspicious transactions, enabling efficient case tracking and resolution. And Insights delivers actionable analytics and visualizations that help issuers understand trends, performance, and operational effectiveness. In this role, you will contribute to product development initiatives by translating customer needs into actionable requirements, collaborating with cross-functional teams, and supporting the integration of emerging technologies like Generative AI and Agentic AI to enhance decisioning experiences Role In this position, you will: • Drive the execution of the product development roadmap for Rule Manager, Case Manager, and Insights. • Apply your fraud operations knowledge to ensure solutions address real-world challenges faced by issuers. • Translate business and customer needs into actionable product development requirements and priorities. • Collaborate with Product Management, Engineering, and cross-functional teams to design, prototype, and deliver scalable solutions. • Ensure product initiatives align with Mastercard’s broader Fraud & Decisioning Solutions strategy and support issuer needs globally. • Use data and insights to validate concepts, measure success, and continuously refine outcomes. • Contribute thought leadership by identifying opportunities for innovation, efficiency, and enhanced customer value, including the integration of emerging AI capabilities. All About You • Experience in fraud operations, risk management, or financial services, with insight into issuer needs. • Ability to translate operational pain points and customer challenges into clear product development requirements. • Strong analytical, problem-solving, and data-driven decision-making skills. • Passion for customer experience and usability, with a focus on simplifying complex workflows. • Effective collaborator and influencer, able to drive outcomes across Product, Engineering, and cross-functional teams. • Highly motivated, curious, and outcome-oriented, with excellent communication skills. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $99,000 - $158,000 USD

Responsibilities

Drive the execution of the product development roadmap for customer-facing applications that help issuers combat fraud. Collaborate with cross-functional teams to design, prototype, and deliver scalable solutions that align with Mastercard’s broader strategy.