Server and Bartender at Comfort Inn Plymouth

Richland, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Preparation, Bartending, Cash Handling, Inventory Management, Health Standards, Communication, Suggestive Selling, Event Setup, Table Cleaning, Guest Interaction, Wellness Knowledge, Food Safety, Flexible Schedule, Bilingual, Math Skills

Industry

Description

Description The Richland Riverfront Hotel- Bartender & Server delivers customer service in the food & beverage industry. Server will help in the hotel's banquet department. Serving and clean-up of events hosted. Server will also help in preparation of food and drink items for the event center. Requirements *Must have Washington State Health Card *Must have Washington State Mast Card *Available various hours 1. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS: · Engages guests to understand their wellness needs and offers options to help guests make healthy food choices · Assists guests with tablet ordering, takes beverage orders in a tone consistent with brand service behaviors · Prepares and presents food and beverages (including bartending) according to brand approved recipes and established health and presentation standards · Be knowledgeable about the specialty cocktails and cooked to order menu. Be prepared to answer guest questions regarding cooking times, ingredients and how an item is prepared · Use suggestive selling techniques to up-sell where possible to maximize hotel revenue [Up-sell] · Stores food and beverage products, inventory and equipment safely and properly · Replenishes supplies based on business forecasts in a timely and efficient manner and informs supervisor of low inventory items · Assists in receiving items and taking inventory as required · Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift · Cleans and/or wipes down tables, chairs, walls, windows, mirrors, and floors as necessary · Processes all cashiering transactions accurately and in a secure manner · Completes closing/reconciliation activities and check guest credit compliance according to standard operating procedures GUEST EXPERIENCE: · Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction · Regularly seek and use guest feedback to ensure that special needs and requests are fulfilled · Shares own wellness journey with colleagues and guests · Remains current on brand, wellness, nutrition and industry information required to deliver the EVEN Hotels programs and services RESPONSIBLE BUSINESS: · Maintains Green Engage initiatives in assigned work area · Ensures food handling and storage meets federal/state/local health requirements · Alerts supervisor of any health or safety issues 2. QUALIFICATIONS AND REQUIREMENTS · High School diploma or equivalent, plus 6 months food service and/or 1 year bartending experience required · Basic reading and writing · Basic math skills are frequently used when handling cash and credit · Must speak fluent English · Flexible work schedule · May be required to work nights, weekends, and/or holidays · Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency Preferred · 1 year food service experience that requires knowledge of kitchen operations · Some formal training in food production · Hotel front-of-house F&B experience · Bilingual, Spanish preferred · Demonstrated recent and regular participation in wellness, nutrition, sports, fitness or similar activities Other: · Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor PHYSICAL REQUIREMENTS · Carrying or lifting items weighing up to 50 pounds · Moving about the restaurant · Handling food objects; plates, trays, glasses, etc. · Bending, stooping, kneeling

Responsibilities

The Server and Bartender is responsible for delivering excellent customer service in the food and beverage industry, assisting with banquet events, and preparing food and drink items. They will also engage with guests to understand their needs and ensure a clean and orderly environment.