Server Assistant (Food Runner/Support) - The Chatham Inn at Noble House Hotels & Resorts

Chatham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

15.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dining Room Support, Food Delivery, Table Maintenance, Cleanliness, Guest Interaction, Proactive Communication, Team Collaboration, Service Flow Maintenance, Pre-shift Meetings, Food Safety, Sanitation Guidelines, Urgency, Attention To Detail, Professional Demeanor, Work Ethic

Industry

Hospitality

Description

Description WE ARE The Chatham Inn, Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor and amenities. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the United States, Chatham Inn Relais & Châteaux has been rated the #1 Hotel in Chatham, #1 on Cape Cod, Top 50 Hotels in the United States, one of the Top 1% of all Hotels in the World, and one of only 340 Forbes Five-Star hotels in the world. Cuvée Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences. We are moving away from a traditional fine-dining model toward something more vibrant, welcoming, and community-driven — while maintaining the polish and standards expected of a Relais & Châteaux and Forbes-recognized property. OUR CULTURE | Individual Distinction, Collective Soul At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. A day in the life... The Server Assistant (Food Runner/Support) plays a critical role in maintaining the rhythm, flow, and energy of the dining room. This position supports servers and leadership to ensure every guest experience feels seamless, polished, and welcoming — without ever feeling stiff or formal. This role is ideal for someone looking to grow within hospitality and learn the foundations of elevated service. Key Responsibilities: Dining Room Support Deliver food to tables promptly and accurately, describing dishes with confidence Assist in clearing, resetting, and maintaining tables to high presentation standards Maintain cleanliness and organization of the dining room, patio, and bar areas Refill water, polish glassware, and ensure tables remain guest-ready Guest Interaction Greet guests warmly when interacting at the table Anticipate guest needs and communicate proactively with servers Support a service style that is refined yet relaxed Team Collaboration Work closely with servers, bartenders, and culinary team to maintain service flow Participate in daily pre-shift meetings and tastings Maintain a strong sense of urgency during peak summer season Operational Standards Ensure proper handling of flatware, glassware, and service equipment Support wine service as directed Follow all food safety and sanitation guidelines (Please note: We do not sponsor or employ individuals for this position who are employed under another location’s H-2B visa program. This role is not eligible as a second job for individuals currently employed under an H-2B visa elsewhere, as such employment would not be authorized under federal visa regulations.) Requirements Who You Are Energetic, attentive, and detail-oriented Passionate about hospitality and guest experience Professional in appearance and demeanor Able to work efficiently in a fast-paced environment Willing to learn food and wine fundamentals Available for evenings, weekends, and peak summer season Previous restaurant experience is preferred but not required. A strong work ethic and positive attitude are essential. We’ve got you covered… At The Chatham Inn, we are proud to offer our team members the best perks and benefits. State Health Insurance; Company Dental and Vision; 401K - Contribution and Matching On Demand Pay- your pay before payday Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide) Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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Responsibilities

The Server Assistant supports servers and leadership by ensuring seamless, polished, and welcoming guest experiences through prompt and accurate food delivery and maintaining high presentation standards for tables and dining areas. This role involves close collaboration with front and back-of-house teams to maintain service flow and adherence to operational standards.