JOB OVERVIEW

Heart’s Tavern (Kimberley, ON) are seeking a server assistant to join our team in delivering exceptional dining experiences. Part-time, seasonal position with the potential to move into a full-time employee.

EXPERIENCE

• Ability to learn detailed menus, and hold enthusiatic conversations with guests about the restaurant.
• Handle multiple tasks simultaneously.
• A commitment to maintaining high performance standards within a tight knit and strong team environment
• A commitment to maintaining high standards of cleanliness and sanitation, in accordance with health regulations and the company health and safety procedures.
• A positive attitude and willingness to help others in a fast-paced environment.
• Benefits after 3-months for eligible employees (20 hours / week minimum)
  Join us as we strive to create memorable dining experiences for our guests while fostering a supportive team atmosphere!
  https://heartsgreycounty.ca
  Job Type: Part-time
  Pay: $17.20-$18.00 per hour
  Expected hours: 15 – 25 per week

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking

Work Location: In perso

• Greet customer as they enter premises in a friendly and professional manner.
• See guests to a clean and ready to be dined at table, ensuring any special requirements are actioned.
• Ask if you can take the guest’s coats (if applicable) and make a note of where they are placed
• Communicate discretely and professionally with front of house staff about any discerning details concerning a table that has been greeted by you.
• Make a mental note of tables as you bring them to their table and be ready to assist them if required, keeping the tables’ server(s) informed of any actions.
• Check that each customer has everything they need as they exit and have their checked items ready if applicable.
• Assist other servers, bussers and expeditors when there is downtime.
• Ensure proficiency in the knowledge of the restaurant (opening hours, website, reservations procedure), the history and the food served.
• Take initiative to store deliveries throughout your shift and as soon as possible, paying particular attention to deliveries as you travel around the restaurant.
• Communicate any health and safety concerns, grievances, guest complaint, questions on operational procedure etc. to the general manager.
• Maintain at all times clear, kind and professional communication with all staff and guests alike, in accordance with the company’s code of conduct (see employee handbook).
• Other duties as assigned.