JOB SUMMARY

Au Mboa Lounge is an Afro-Caribbean lounge and event space. We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced lounge environment. The ideal candidate will have a passion for providing exceptional customer service. As a Server, you will play a crucial role in ensuring our guests have an enjoyable experience by delivering high-quality service, accurately taking orders, and effectively upselling menu items.

REQUIREMENTS

• Previous experience in the food service or service industry is preferred but not required.
• Strong customer service skills with the ability to engage with guests positively.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills with the ability to work as part of a team.
• Flexibility to work various shifts, including evenings and weekends as needed.
• A commitment to maintaining cleanliness and sanitation standards within the restaurant environment.
• Smart serve a necessity
• Must be 19+
  Join our team as a Server where you can showcase your skills in customer service while contributing to an enjoyable dining atmosphere for our guests!
  Job Types: Part-time, Permanent
  Pay: $17.20-$17.75 per hour

Benefits:

• Flexible schedule
• On-site parking

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In perso

• Greet and seat guests in a friendly and welcoming manner.
• Present menus and provide detailed information on offerings.
• Take customer orders accurately and efficiently, ensuring all special requests are noted.
• Serve food and beverages promptly while maintaining a high standard of presentation.
• Monitor guest satisfaction throughout their experience, addressing any concerns or requests promptly.
• Process payments using the cashier system, ensuring accuracy in transactions.
• Maintain cleanliness and sanitation of the dining area, including tables, chairs, and service stations.
• Collaborate with kitchen staff to ensure timely preparation of orders and adherence to food safety standards.
• Upsell menu items to enhance guest experience while maximizing sales opportunities.