JOB OVERVIEW

We are seeking a dedicated and experienced Head Server to join our dynamic team in a casual dining environment. The Head Server will play a crucial role in ensuring exceptional service and guest satisfaction while managing the front-of-house operations. This position requires strong leadership skills, a passion for the food industry, and the ability to work effectively in a fast-paced setting.

REQUIREMENTS

• Proven experience in restaurant management or as a Head Server in a casual dining setting.
• Strong knowledge of food production processes and bar operations.
• Excellent interpersonal skills with the ability to lead a team effectively.
• Familiarity with inventory control systems and cash handling procedures.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Flexibility to work various shifts, including evenings and weekends as required.
• A passion for providing outstanding customer service and creating memorable dining experiences.
  Join our team as a Head Server where you can showcase your leadership abilities while contributing to an enjoyable atmosphere for both guests and staff!
  Job Types: Part-time, Seasonal

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Restaurant management: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Leadership: 1 year (preferred)

Licence/Certification:

• SMART SERVE (required)

Work Location: In perso

• Lead and supervise the serving staff to ensure high-quality service is delivered consistently.
• Conduct interviews and assist in the hiring process for new team members.
• Manage shift schedules, ensuring adequate coverage during peak hours.
• Oversee inventory control, including tracking supplies and placing orders as needed.
• Collaborate with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
• Handle cash transactions accurately, ensuring proper cash handling procedures are followed.
• Train new servers on menu items, service standards, and restaurant policies.
• Address guest inquiries and concerns promptly to enhance their dining experience.
• Maintain cleanliness and organization of the dining area, bar, and service stations.