JOB OVERVIEW

We are seeking an enthusiastic, customer-focused, and experienced Server/Guest Attendant to join our vibrant team at Rajdoot Restaurant a premier Indian Cuisine restaurant in Calgary. As a key member of our front-of-house team, you will be responsible for delivering exceptional dining experiences to our guests, ensuring a high level of customer satisfaction, and contributing to the overall success of our restaurant.

MUST HAVE QUALIFICATIONS:

• Minimum 8 years of experience as a server or guest attendant in a fast-paced restaurant environment, experience must in Indian cuisine or fine dining.
• Strong communication skills with the ability to interact effectively with guests and team members.
• Ability to work well under pressure and handle a high volume of customers while maintaining attention to detail.
• Friendly, positive attitude with excellent customer service skills.
• Knowledge of Indian cuisine, spices, and cultural dining practices is an asset.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to multitask and work efficiently in a fast-paced environment.
• Smart Serve certification (or equivalent) is preferred.

• Greet and welcome guests in a warm and friendly manner as they enter the restaurant.
• Take food and drink orders accurately and efficiently, providing recommendations as needed.
• Deliver food and beverages to the correct table in a timely manner.
• Ensure guest satisfaction by checking in during the meal and resolving any issues promptly.
• Maintain a thorough knowledge of the menu, including ingredients and preparation methods, to answer guest inquiries and provide personalized recommendations.
• Accurately process guest orders and handle payment transactions.
• Keep the dining area clean, organized, and well-stocked throughout service hours.
• Collaborate with kitchen and bar staff to ensure smooth communication and timely food delivery.
• Provide exceptional service by addressing any special requests, dietary needs, or concerns from guests.
• Assist in setting up and clearing tables, including arranging linens, silverware, and glassware.
• Follow all safety, sanitation, and health regulations to ensure a clean and safe dining environment.
• Demonstrate a high level of professionalism and commitment to customer service.