Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Accountabilities:
- Food Services
- Attend to customers upon entrance to the restaurant.
- Present menus, serve and help customers select food/beverages.
- Serve patrons with food and beverages in a positive and friendly manner.
- Provide information to help food and beverage selections.
- Ensure orders are accurate prior to presenting to the patron.
- Maintain dining ambiance with an enthusiastic attitude.
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protect establishment and patrons by adhering to sanitation, and safety policies.
- Assist patrons select food and beverages by suggesting courses, explaining the chef’s specialties, and answering food preparation questions.
- Transmit orders to kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
- Keep kitchen staff informed by noting timing of meal progression.
- Serve orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Respond to additional patron requirements by inquiring of needs and observing dining process.
- Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Deal with complaints or problems with a positive attitude.
- Memorize the food menu as well as any nightly specials.
- Conclude dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtain revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
- Setting, clearing, cleaning tables throughout the shift.
- Dispose of expired ingredients and condiments.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other related duties as required.
Critical Relationship Management:
- Internal relationships:
- Supervisor, staff
- External relationships:
- Community, Health Inspector, Vendors
MANAGERIAL/Technical Leadership RESPONSIBILITY:
- This position reports directly to the Head Chef
- May receive work assignments and direction from the Sous Chef
Working Conditions:
- This is a regular full time position based on 40 hours per week.
- Ability to lift/move on a regular basis up to 25 pounds.
- This job requires walking, carrying, sitting, reaching, bending, twisting, climbing, stooping, kneeling, and crouching frequently and working in a standing position for long periods of time.
Normal hours of work – hours and work schedule will vary as operational requirements and follows a work rotation schedule and will include days, afternoons, evenings, and weekends.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
education and experience Qualifications:
Education, Qualifications and Certifications:
- Completed Secondary School.
- Current, valid Safe Food Handler’s Certification is required.
Experience and Skilled Knowledge Requirements:
- High school education and or competencies .
Alternative combinations of education and experience may be considered.
Skills and Capabilities:
- Ability to exercise good judgement.
- Self-motivated/disciplined.
- Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
- Exhibit good listening skills, have strong oral/written communication skills.
- Excellent interpersonal skills, integrity, and adaptability.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Compensation:
The target hiring range for this position is $35,776.00 to $39,023.75 with a maximum of $46,828.50.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you