Server at CITY TAP HOUSE FORT POINT LLC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Oral Communication, Problem Solving, Job Knowledge, Sales Skills, Continuous Learning, Use of Technology, Ethics, Organizational Support, Attendance/Punctuality, Dependability, Safety and Security

Industry

Description

Job Details Job Location: City Tap Fort Point, LLC - Boston, MA 02210 Summary Serves food and alcohol to patrons in dining establishment by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Describes menu and daily specials Takes orders and enters them into the POS system Delivers beer/wine lists May open and pour wine when serving guests Make sure customers have everything they need to enjoy their meals Observes diners to ensure they are satisfied with food and service Responds to additional requests Rings up bill and accepts payment or refers guests to cashier May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables Possesses superior beer, wine and food knowledge Prepares table and maintains throughout service Runs food quickly and accurately Communicates with the kitchen Manages section and service Maintains side work throughout shift Attends required trainings and meetings Delivers an exceptional experience through outstanding hospitality and food service to the guests Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Continuous Learning - Seeks feedback to improve performance Job Knowledge - Competent in required job skills and knowledge Use of Technology - Demonstrates required skills Problem Solving - Identifies and resolves problems in a timely manner Customer Service – Is proactive to customer needs and responds promptly to customer needs Oral Communication - Speaks clearly and persuasively in positive or negative situations Ethics - Works with integrity and principles Organizational Support - Follows policies and procedures Personal Appearance - Dresses appropriately for position Sales Skills – Seeks to build relationship with guest with the goal of inviting the guest back and ultimately creating a new regular patron. Maintains customer satisfaction Attendance/Punctuality - Is consistently at work and on time Dependability - Follows instructions, responds to management direction Quantity - Completes work in timely manner Safety and Security - Observes safety and security procedures Education and/or Experience Prior restaurant experience is preferred Certificates, Licenses, Registrations This position requires a valid RAMP/TIPS Certification Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 25 pounds.

Responsibilities

The server is responsible for serving food and alcohol to patrons, taking orders, and ensuring customer satisfaction. They also manage their section and communicate with the kitchen to deliver an exceptional dining experience.