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Server at Crowne Plaza North Augusta
North Augusta, South Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Menu Knowledge, Order Taking, Point Of Sale System, Payment Processing, Food Preparation, Cleaning, Safety Procedures, Teamwork, Professionalism, Adaptability, Etiquette, Problem Solving, Time Management, Attention To Detail

Industry

Hospitality

Description
Description Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed. Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation. Memorize menu selections and wines including being familiar with daily specials and basic ingredients. Use proper verbiage and etiquette including serving ladies first Write order on check or memorize order. Relay order to kitchen and service bar utilizing point of sale system Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout. Total bill and accept payment or refer guest to cashier. Ladle soup, portion pies and desserts, and brew coffee. Clear and reset counters or table at conclusion of each course. Assist in cleaning and wiping down of service areas and prep areas Notify a manager immediately of any guest complaints. Use proper etiquette guidelines for seating guests. Ask department telephone using proper telephone etiquette Practice and observe all safety rules and procedures. Assist all service personnel in any duties as requested. Maintain and follow all cash handling procedures. Ability to accurately use various office software. Requirements Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to scrupulously follow all StepStone and hotel policies and procedures Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Responsibilities
The server is responsible for greeting guests, presenting menus, taking orders, and relaying them to the kitchen. They also ensure guest satisfaction by observing needs and processing payments.