Server - Dining - Part Time at Flying Horse Resort & Club

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

15.16

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Serving Food And Beverage, Guest Satisfaction, Culture Passion, Food Knowledge, Wine Knowledge, Beverage Knowledge, Service Excellence, Table Setting, Menu Explanation, Order Transmission, Dietary Needs Handling, Sanitation Adherence, Safety Adherence, Alcohol Beverage Control, Money Handling, Customer Service Issue Resolution

Industry

Hospitality

Description

Job DetailsJob Location: COLORADO SPRINGS, CO 80921Position Type: Part TimeSalary Range: $12.14 - $15.16 HourlyThis position pays Hourly wage plus applicable gratuities and/or service charge distribution in accordance with company policy. Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more. Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests. Join us at Flying Horse Resort and Club, your success starts now. ROLE & RESPONSIBILITIES: Servers are responsible for serving food and beverage, according to Flying Horse Standards; Resulting in the complete satisfaction of the guests dining in our Clubhouse Restaurants. Our team members use their talent to offer the most effective services/products in the industry for the best guest experience. The Server will be passionate about our culture, food, wine, alcoholic beverages, and service to thoroughly enjoy creating excellent experiences for our members and guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working in a bustling, fast-paced, fine dining setting. Prepare room for dining by setting tables with, cloth, decorations, candles, napkins, service plates and utensils Assist Guests in selecting food and beverages by offering cocktails, suggesting courses, explaining the menu & chef's specialties, identifying appropriate wines & answering food & drink preparation questions Stay updated on current menu choices, specialties, menu deviations & knowing if the kitchen staff is running out of any items, etc. Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keep kitchen staff informed by noting timing of meal progression Serve orders and anticipate additional patron needs Maintain table setting by removing courses as completed, replenishing utensils, refilling beverages Properly describe, open and pour wine tableside Perform basic side-work as needed or directed by management Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies Maintain regular attendance in compliance with Flying Horse Standards, as required by scheduling, which will vary according to the volume Fill in for absent staff as needed and/or assist with special events as needed Adhere to grooming and appearance standards consistently Follow all money handling procedures when serving the guest Promptly address customer service issues and refer customers to management when necessary The ideal Server will: Have a proven record within a luxury service environment Have an eye for detail Be a great communicator and primarily be guest focused Be determined to create a memorable customer experience Possess strong team skills Be physically fit and be able to stand for long periods of time Have previous serving experience Be highly organized Have good knowledge of Health and Safety legislation QualificationsQUALIFICATIONS & EDUCATIONAL REQUIREMENTS: A minimum of two years of restaurant experience in fine dining is preferred Must be detail oriented, accurate, possess good organizational abilities and be capable of multi-tasking Country club experience preferred Schedule flexibility that includes working evenings, weekends, and holidays Must possess customer service skills and strong oral communication skills Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy Must possess the ability to work effectively under deadlines ADDITIONAL NOTES: Will have to work together with various staff and positions at the club. Communicating with the front desk at the lodge, banquet teams, kitchen staff, valet, servers, and food runners are necessary to ensure a great experience for our guests. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. BENEFITS FOR PART TIME OR SEASONAL JOBS: Flying Horse Resort & Club complies with Colorado labor laws by providing eligible benefits to part-time and seasonal employees. Under the Colorado Healthy Families and Workplaces Act (HFWA), employees accrue one hour of paid sick leave for every 30 hours worked, up to 48 hours per year. Other legally required benefits, such as workers' compensation and unemployment insurance, also apply. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.

Responsibilities

Servers are responsible for serving food and beverages according to Flying Horse Standards to ensure complete satisfaction of guests dining in the Clubhouse Restaurants. This includes preparing tables, assisting guests with selections, accurately transmitting orders, serving meals, and maintaining table settings.