We are looking for an Evening Server to join our Stages Kitchen & Bar team within the DoubleTree by Hilton West Edmonton!
Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:
· The people I work with
· Opportunities to grow my career
· Pride in the brand
· Connections with guests and customers
· Meaningful and fun work
· Special and Unique benefits
Let’s start with some of the GREAT benefits!

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED:

• Strong knowledge of wine, spirits, beer, and cocktails, including proper service standards and food pairings.
• Ability to confidently recommend and serve wines and alcoholic beverages to enhance the guest experience.
• Energetic and flexible, able to work well under pressure
• Excellent communication skills,
• Guest service skills with strong attention to detail
• Self-motivated, creative, capable of working in a team environment

EXPERIENCE, TRAINING AND EDUCATION

• Previous serving experience in a full-service restaurant or hotel environment preferred
• Proper wine service training, including presenting, opening, and pouring wine according to established standards
• ProServe Certificates
• XNPOS experience an asset

NOTE:

This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
Job Types: Permanent, Casual
Pay: $15.30 per hour
Expected hours: 5 – 19 per week

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• On-site gym
• On-site parking
• Store discount

Application question(s):

• Have you worked in a full service hotel restaurant before?
• We are looking for a casual server to work evening shifts - including weekends. Are you available during these times? Any limitations?

Experience:

• serving: 3 years (preferred)

Licence/Certification:

• ProServe (preferred)

Work Location: In perso

BASIC PURPOSE:

The Evening Server is responsible for delivering exceptional food and beverage service in the hotel restaurant during evening hours. This position ensures that guests receive a welcoming and memorable dining experience through attentive service, accurate order taking, and timely delivery of meals and beverages.

MAJOR RESPONSIBILITIES:

1. Ensure proper set-up for all tables for assigned stations
2. Set tables, inspect linen, silver, china and other table items
3. Serve food, coffee, water and other beverages to customers, refill beverages as needed
4. Have full knowledge of all menu items, garnishes, contents, and preparation methods
5. Receive customer’s order for any food or beverage that varies from the set menu and provides guests with overview of menu choices
6. Maximize food and beverage revenues through the suggestive selling of specials, alcoholic beverages, desserts and specialty coffees
7. Operate the XNPOS computer system to communicate orders, maintain guest checks, process corrections and settlements, and balance at the end of shift
8. Refer complaints on food or service to the Manager on duty
9. Cooperate closely with the other servers to ensure prompt service is provided at all times
10. Clean up of tables and serving areas throughout dinner service
11. Perform all side duties in an efficient manner while adhering to hotel policies and procedures
12. Consistently demonstrate our SilverBirch values - Engagement, Quality, Performance, Growth and Integrity
13. Project a favourable image of SilverBirch Hotels & Resorts to the public at all times