At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
A successful Server Engineer is responsible for the engineering and operational support of compute and storage equipment in Broadridge Data Centers. This role is critical in ensuring the seamless operation of servers, storage, and other IT infrastructure that supports business-critical applications and services.

Key Responsibilities:

• Installation and Maintenance:
• Install, configure, and maintain servers, storage devices
• Perform routine maintenance tasks such as software installation / removal, configuration changes, vulnerability management.
• Monitoring and Diagnostics:
• Monitor system performance, capacity, and availability using various tools and dashboards.
• Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
• Troubleshooting:
• Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
• Conduct root cause analysis for recurring issues to implement permanent fixes.
• Documentation:
• Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
• Update operational procedures and system diagrams to reflect current states.
• Security Compliance:
• Participate in security audits and implement security measures as required.
• Emergency Response:
• Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.
• Collaboration:
• Work closely with other IT teams, including network engineers, system administrators, and software developers.
• Coordinate with external vendors for equipment repairs or upgrades.
• Training and Development:
• Keep abreast of new technologies and methodologies in data center management.
• Participate in training sessions and might occasionally train new staff or interns.
• Data Center Management
• If needed, assist Data Center staff with racking / stacking or emergency response.

Basic Qualifications:

• 5+ years in a similar role
• Ability to clearly communicate orally and in writing with engineers, vendors, managers, business, clients.
• Ability to write standard operating procedures, documentation, strategy documents and roadmaps
• Solid knowledge of VMware ESXi 7.x and 8.x, VMware, Red Hat Linux or Windows Server Operating systems
• Comfortable in several scripting languages (PowerShell, Python, Ruby, Go, etc).
• Understanding of SAN, multi-path and storage technologies
• Capacity Planning

Preferred Qualifications:

• Good understanding of centralized configuration management, orchestration, and infrastructure as code techniques (Ansible or Chef, Terraform).
• Kubernetes and container platforms (Tanzu / Openshift)
• Experience with Observability / Monitoring tooling - Datadog, Splunk, ELK.
• Experienced on NSX-V & NSX-T implementation along with micro-segmentation.
• Certification of RHCE, MSCE / Azure Administrator, VCP or equivalent are advantageous.

LI-Hybrid

LI-AC1

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions

• Installation and Maintenance:
• Install, configure, and maintain servers, storage devices
• Perform routine maintenance tasks such as software installation / removal, configuration changes, vulnerability management.
• Monitoring and Diagnostics:
• Monitor system performance, capacity, and availability using various tools and dashboards.
• Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
• Troubleshooting:
• Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
• Conduct root cause analysis for recurring issues to implement permanent fixes.
• Documentation:
• Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
• Update operational procedures and system diagrams to reflect current states.
• Security Compliance:
• Participate in security audits and implement security measures as required.
• Emergency Response:
• Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.
• Collaboration:
• Work closely with other IT teams, including network engineers, system administrators, and software developers.
• Coordinate with external vendors for equipment repairs or upgrades.
• Training and Development:
• Keep abreast of new technologies and methodologies in data center management.
• Participate in training sessions and might occasionally train new staff or interns.
• Data Center Management
• If needed, assist Data Center staff with racking / stacking or emergency response