THE BRAND

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With over 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal. It encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

JOB SUMMARY

The primary responsibilities of a Waiter/ess are to exemplify uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

MINIMUM QUALIFICATIONS

• Fluent English speaker
• High School Diploma or equivalent. Some college preferred
• At least 1-2 years of experience in a related field, preferably in hotels or restaurants
• Must be able to convey information and ideas clearly
• Ability to display warmth and hospitability
• Flexible and long hours sometimes required
• Ability to stand during entire shift
• Ability to exert up to 25 kg of force occasionally, and/or constantly to lift, carry, push, pull or otherwise move object
• Knowledge of any POS system a plus
• Knowledge of Greek cuisine a plus
• Applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
• This summarises the main responsibilities of your role but there may be other reasonable requests made and other responsibilities included from time to time.
  The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
  Job Type: Full-time
  Pay: £12.21-£17.00 per hour
  Work Location: In perso

• Attends mandatory pre-shift briefing (line-up) before service
• Arrives to work on time for shift
• Ensures that tables are set to standards
• Maintains high standards of personal appearance and grooming, which include wearing the proper uniform while working
• Presents menus to customers and answers questions about menu items, making recommendations upon request
• Informs customers of daily specials
• Explains how various menu items are prepared, describing ingredients and cooking methods
• Ensures orders are delivered on time
• Ensures food presentation is up to par before serving it
• Serves food and/or beverages to guests; prepares and serves specialty dishes at tables if required
• Assures needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
• Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems
• Checks customers’ personal identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Maintains a friendly and warm demeanor at all times
• Prepares checks that itemize and total meal costs and sales taxes, presents, accepts payment and provides change or credit card receipt. Follows appropriate accounting procedures for closing checks
• Keeps wait stations clean, sets up and takes down station appropriately
• Removes dishes and glasses from tables or counters, and takes them to kitchen for cleaning
• May be asked to perform side work such as the following: stock service areas with supplies such as coffee, food, tableware and linens
• Attends mandatory food and beverage classes
• Performs miscellaneous job-related duties as assigned