Server - Firerock Lounge, Whistler BC at Gibbons Whistler

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Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

17.85

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Serving Experience, Wine Knowledge, Cocktail Knowledge, Attention to Detail, Communication Skills, POS Systems, Multitasking, Guest Engagement

Industry

Hospitality

Description

Join Firerock Lounge and Serve Up Exceptional Experiences! Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we’ve been at the heart of Whistler hospitality, creating unforgettable experiences through food, drink, and connection. Everything we do is guided by our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. The Opportunity Join the team at Firerock Lounge as a Server and be part of one of Whistler’s most refined and intimate cocktail and wine destinations. FireRock is known for its warm atmosphere, expertly crafted cocktails, curated wine list, and elevated service standards. We’re looking for a polished, guest-focused server who understands the art of hospitality — someone who can read the room, guide guests through thoughtful drink selections, and deliver seamless service from first pour to final toast. The ideal candidate is confident, attentive, and detail-oriented, with a passion for cocktails, wine, and creating memorable, high-touch guest experiences. If you take pride in exceptional service and thrive in a sophisticated lounge environment, this is your opportunity to be part of a standout venue with a strong team culture. Perks of the Job * $17.85 hourly wage * 50% off food & beverage at all Gibbons venues * Adventure perks: 20% off The Adventure Group for you and your friends & family * Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos * Wellness perks: 20% off at The Spa at Whistler * Exclusive partner discounts at local Whistler businesses * Flexible schedules and a supportive team culture * Access to community events and staff appreciation nights * Career growth opportunities within Whistler’s most dynamic hospitality group * A refined, immersive work environment steps from the mountains What You Bring to the Table * Previous serving experience in a cocktail lounge, upscale bar, or restaurant environment. * Strong knowledge of wine, classic cocktails, and premium spirits (craft cocktail experience is a major asset). * A polished, professional presence with a genuine passion for hospitality. * Ability to deliver elevated, attentive service while remaining calm and composed. * Excellent communication skills and confidence engaging with guests. * Strong attention to detail and an appreciation for timing, pacing, and presentation. * Comfort using POS systems and handling cash/credit transactions accurately. * Ability to multitask and stay organized in a refined but fast-paced setting. * 19+ years old with a valid Serving It Right certification. Your Days Will Look Like * Welcome guests with warmth and professionalism, setting the tone for an exceptional experience. * Guide guests through the cocktail and wine menu with confident, thoughtful recommendations. * Take and deliver orders accurately, ensuring drinks are presented beautifully and served with care. * Maintain a clean, polished, and guest-ready service environment at all times. * Work closely with bartenders and support staff to ensure smooth, seamless service flow. * Create meaningful guest connections that encourage repeat visits. * Process payments efficiently and accurately using POS systems, cash, or credit. * Uphold all safety, cleanliness, and Serving It Right standards. * Support teammates and contribute to a calm, professional, and collaborative team environment. * Assist with additional duties as required. Sound Like a Fit? If you’re passionate about craft cocktails, great wine, and delivering elevated service in a sophisticated lounge setting, Firerock Lounge is the place for you. Join a team that values quality, connection, and creating memorable guest moments. At Gibbons Whistler, our core values — Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence — guide everything we do. We proudly welcome applicants of all backgrounds and experiences to help us create inclusive, welcoming spaces where kindness thrives and we make people happy.

Responsibilities

Welcome guests and guide them through the cocktail and wine menu while ensuring exceptional service. Maintain a clean service environment and create meaningful connections with guests.