ADDITIONAL INFORMATION

Job Number25118874
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

SKILLS & EXPERIENCE

• Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
• I’m Alert Food Safety Certification (from City of Perth)
• Experience working in customer service role preferable
• Passion for customer service
• Unrestricted working rights for Australia
  Only shortlisted candidates will be contacted to go through our selection process.

ABOUT THE ROLE

Use your customer service skills to provide guests with a personalized and memorable experience.

DUTIES

• Take guests food and beverage orders, making recommendations and advising of menu options.
• Serve food and beverages to the table promptly following appropriate procedures.
• Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
• Record transactions using MICROS system.
• Maintain cleanliness and condition of working area.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
• Serve food and beverages to the table promptly following appropriate procedures.
• Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
• Maintain cleanliness and condition of working area.