Server at KYMBB LLC - Mussel & Burger Bar

Jeffersontown, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Taking, Table Setting, Menu Presentation, Payment Processing, Problem Solving, Interpersonal Skills, Communication Skills, Team Collaboration, Customer Loyalty, Attention to Cleanliness, Safety Protocols, Cashier Duties, Time Management, Empathy, Trustworthiness

Industry

Description

Mussel & Burger Bar Server Job Summary & Scope: The Server is responsible for creating a welcoming and positive dining experience for all guests. This role involves greeting and assisting customers, taking and delivering orders, and ensuring timely, efficient service while maintaining high standards of cleanliness and organization. As a key member of the team, a Server collaborates with other staff members to provide excellent service and build customer loyalty. They should be personable, customer-focused, and thrives in a fast-paced environment, with a commitment to quality service and customer satisfaction. Job Responsibilities: • Prepare and set tables with meticulous attention to cleanliness, organization, and presentation, ensuring a welcoming atmosphere for guests. • Greet and welcome customers upon arrival, providing exceptional first impressions and fostering a friendly, inviting environment. • Present menus to customers, provide detailed descriptions and recommendations, and assist guests in selecting food and beverages that align with their preferences. • Accurately take and serve customer orders while offering insightful suggestions and responding to inquiries about menu items. • Collaborate seamlessly with fellow servers, kitchen staff, and bartenders to ensure the timely and efficient delivery of food and drinks. • Address and resolve customer complaints or concerns with professionalism, empathy, and a positive, solutions-oriented attitude. • Issue and present bills, process payments efficiently, and provide correct change or receipts, ensuring accuracy and customer satisfaction. • Foster customer loyalty by promoting excellent service and building rapport, encouraging return visits and positive reviews. • Demonstrate a proven track record of providing outstanding customer service, creating memorable dining experiences. • Exhibit strong interpersonal skills with a customer-centric approach, maintaining patience and attentiveness throughout the service. • Utilize problem-solving and decision-making skills to ensure smooth service operations and customer satisfaction. • Build positive relationships with customers and co-workers, displaying excellent people skills in every interaction. • Uphold a high level of responsibility and trustworthiness in all aspects of the role. • Consistently adhere to safety and sanitation protocols, ensuring a clean, safe, and pleasant environment for both customers and staff. Job Requirements: • Proven customer service experience, with a strong focus on hospitality and guest satisfaction. • Ability to demonstrate patience, empathy, and professionalism in all customer interactions. • Strong problem-solving and decision-making skills, with the ability to handle customer inquiries and resolve concerns effectively. • Hands-on experience in cashier duties, including processing payments and managing cash transactions. • Excellent interpersonal and communication skills, with a customer-oriented approach. • A high level of responsibility, trustworthiness, and integrity in all aspects of the job. • Attention to cleanliness and adherence to safety standards in both food handling and workplace organization. • A food safety training or certification will be considered a valuable asset. Note: This description is intended to outline the general responsibilities and qualifications required for the role of Server. It is not intended to be an exhaustive list of all duties and responsibilities. The company reserves the right to modify the job duties and responsibilities as necessary to meet the needs of the business.

Responsibilities

The Server is responsible for creating a welcoming dining experience by greeting guests, presenting menus, taking orders accurately, and ensuring timely service delivery. They must also collaborate with staff, resolve complaints professionally, process payments efficiently, and foster customer loyalty.