A server is responsible for welcoming and captivating guests through sincere, professional guest service and wine expertise at the bistro or in the retail section of the store. You deliver exceptional guest service by interacting in a friendly and timely manner, using their complete knowledge of wine and food menus to take orders, answer questions and make suggestions. You will create and deliver first-class experiences for the public by impressing guests with the L’Apero experience. The primary goals of the server are to 1) create for guests a quality experience; and 2) sell flights, glasses, food pairings and retail bottles of wine to these same guests. Preference will be given to servers with wine knowledge and who are fluent in French.

• Warmly greets, acknowledges, and takes guests drink and food order; provides information about menu items and looks for opportunities for additional sales
• Engage guests in a friendly and professional manner. Create a lasting first and last impression.
• Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with pricing guidelines
• Process all point of sale transactions in a quick, efficient manner
• Build guest loyalty and enhance selling skills through the use of training materials
• Work together with fellow team members and management to ensure all guests have the best experience possible
• Maintain a clean organized work environment
• Support other areas of the bistro as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Respond appropriately to guest concerns
• Food Safe and Serving it Right certification required. Ensure responsible service of alcohol.
• At least two years experience in wine service. Sommelier education or certificate an asset.

Job Types: Full-time, Part-time, Permanent, Casual
Pay: $20.00-$40.00 per hour

Benefits:

• Discounted or free food

Experience:

• serving: 2 years (required)

Licence/Certification:

• Smart Serve, SIR or equivalent (required)

Work Location: In perso

• Warmly greets, acknowledges, and takes guests drink and food order; provides information about menu items and looks for opportunities for additional sales
• Engage guests in a friendly and professional manner. Create a lasting first and last impression.
• Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with pricing guidelines
• Process all point of sale transactions in a quick, efficient manner
• Build guest loyalty and enhance selling skills through the use of training materials
• Work together with fellow team members and management to ensure all guests have the best experience possible
• Maintain a clean organized work environment
• Support other areas of the bistro as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Respond appropriately to guest concerns
• Food Safe and Serving it Right certification required. Ensure responsible service of alcohol.
• At least two years experience in wine service. Sommelier education or certificate an asset