Server Operations Engineer II at Astreya

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

50.19

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Server Provisioning, OS Deployment, Server Onboarding, Troubleshooting, Hardware Repair, Asset Management, RMA Coordination, Server Lifecycle Management, Network Troubleshooting, Linux Systems, IPMI, NCSI, Shell Scripting, Bash Scripting, Problem-Solving, Communication

Industry

IT Services and IT Consulting

Description

Roles and Responsibilities Coordinate and track server or rack provisioning activities, including OS deployment and configuration Perform large-scale server onboarding, configuration, and service provisioning in remote environments Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues Resolve a range of technical issues, from hardware alerts to network and OS-level problems Maintain accurate data in asset management, ticketing, and configuration tracking systems Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination Handle service provisioning updates and changes as required Collect and verify asset data for accuracy and compliance Submit and track media destruction requests and ensure compliance documentation is completed Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP) Participate in on-call rotation to address operational issues and incidents Escalate unresolved or complex problems to senior Server Operations Engineers Assist in developing and maintaining policies, procedures, and operational documentation Required Qualifications / Skills Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools Understanding of server operations, interdependencies, and lifecycle management Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely Basic networking knowledge (MAC addresses, Subnets, TCP/IP) Ability to understand and execute simple Shell/Bash scripts Strong communication skills in English, both written and verbal Ability to work effectively under pressure, with a proactive and responsible work ethic Collaborative team player who can also work independently Preferred Qualifications Experience with large-scale or remote OS installations (e.g., PXE boot) Familiarity with asset and inventory management tools Time and project management experience Scripting or programming knowledge for automation (Python, Bash, etc.) Salary Range $31.79 - $50.19 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Responsibilities

The role involves coordinating and executing server provisioning, large-scale onboarding, configuration, and service provisioning in remote environments. Responsibilities also include daily monitoring, troubleshooting hardware and OS issues, and managing server lifecycle activities.