Server at Original Roadhouse Grill

Whittier, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

16.9

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Order Processing, POS Terminal Operation, Food and Beverage Service, Conflict Resolution, Sanitation Standards, Time Management, Communication Skills, Multitasking, Payment Processing

Industry

Restaurants

Description

Benefits: Opportunity for advancement Training & development Employee discounts Flexible schedule SUMMARY The Server is the primary provider of service to guests seated in their station during the meal and the secondary provider of service to guests in adjacent stations as well as all areas of the dining room. The Server processes orders for food and beverage, delivers meals to the guest, checks back with the guests to ensure satisfaction and process payment for meals. The Server is responsible for maintaining a clean, safe and sanitary environment for all guests and for setting up the restaurant to meet the needs of the guests. The Server consistently practices all guest acknowledgment requirements. Reports To: Restaurant Manager SPECIFIC RESPONSIBILITIES Prepares the restaurant and their station for guests. Greets seated guests. Answers questions and makes suggestions regarding food and beverage orders. Writes down the order as the guests order. Processes orders through the POS terminal. Prepares side items and completes soup and salad orders. Delivers drinks from the service bar and food from the kitchen Assists in running food orders to guests in other server’s stations. Responds to guest requests and anticipates guest needs throughout the meal. Responds professionally to guest comments, complaints and questions. Keeps tables clear of soiled plates, trash and empty glasses. Presents the guest check and processes payment. Offers a parting comment to departing guests. Assists all dining room guests by clearing tableware, re-filling beverages and responding to guest requests. Verbally acknowledges all guests encountered in restaurant. Abides by all applicable laws regarding the sale and service of alcoholic beverages. Follows all health, safety, sanitation and security standards. Performs other duties as assigned by the supervisor. PERSONAL APPEARANCE The Server must be well groomed and neatly dressed in a clean uniform. See Employee Handbook for a complete description of the dress code for the front of the house. ESSENTIAL FUNCTIONS Physical Actions: The Server will be required to engage in the following physical action for up to a eight- hour shift: 35% Standing 25% Walking 25% Carrying 5% Lifting 5% Reaching 5% Cleaning The Server is required to deliver food and beverage to guests weighing up to twenty pounds. The Server will need to carry soiled plates and glassware weighing up to 10 pounds. The Server may need to retrieve supplies weighing up to 10 pounds from storage shelves. The Server may need to lift glass racks weighing up to thirty pounds. Environmental Exposure: The Server works in the climate controlled environment of the dining rooms, but will be required to walk in and out of the kitchen resulting in exposure to heat and humidity. The Server may be working on the patio and will be exposed to varying weather conditions. The Server works with cleaning chemicals. The Server engages in extensive verbal interaction with guests and employees and is exposed to potentially frustrating situations. The Server must work well with limited supervision. BENEFITS/PERKS Comprehensive Benefits Package (Medical/Dental/Vision/Life/LTD) 401(k) retirement plan Paid sick leave Employee Assistance Plan A dynamic and energetic work atmosphere Career development

Responsibilities

The Server manages guest service within assigned stations, including taking orders, delivering food and beverages, and processing payments. They are also responsible for maintaining a clean, safe, and sanitary dining environment while ensuring guest satisfaction.