Server at Proper Hospitality LLC

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Food Service, Customer Service, Teamwork, Organizational Skills, Attention to Detail, Upselling, Cash Handling

Industry

Hospitality

Description

Hotel June is a nod to the free-thinking spirit and soul of California and a distinctive addition to the landscape of boutique hotels in LA. Wrapped in a timeless mid-century modern building in West LA, Hotel June is imbued with inviting design, vibrant food, and thoughtful details, including a lush Baja-inspired pool deck. Just five minutes to the beach, Playa Vista, LAX and walking distance to dining, entertainment and parks — welcome to Hotel June, where it’s a Saturday afternoon all year long. Job Summary: The Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You will take orders, deliver meals, and ensure a memorable dining experience for all patrons. The Server will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and a positive guest experience. Essential Job Duties and Responsibilities * Food & Beverage Service: * Greet guests warmly and professionally, offering menus and explaining specials or promotions. * Take accurate food and beverage orders, ensuring all guest preferences and dietary needs are noted. * Serve food and beverages in a timely manner, ensuring accuracy, presentation, and quality. * Offer menu recommendations and answer questions about food items, ingredients, and preparation methods. * Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly. * Guest Interaction & Service Excellence: * Create a welcoming and friendly atmosphere by engaging with guests throughout their meal, ensuring their needs are met promptly and courteously. * Respond to guest inquiries regarding the menu, restaurant policies, and hotel services. * Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales. * Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary. * Provide guests with accurate billing information and handle payments accurately. * Dining Area Maintenance & Cleanliness: * Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests. * Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages. * Collaborate with other staff members to maintain an efficient workflow in the restaurant. * Adhere to all health and safety standards, ensuring cleanliness and sanitation at all times. * Collaboration & Team Support: * Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift. * Assist with pre-service tasks, including setting up the dining area and restocking supplies. * Assist in training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings. * Support other team members as needed to ensure a seamless guest experience. * Cash Handling & Transactions: * Process payments for food and beverage orders, ensuring accuracy and timely transactions. * Handle cash, credit card payments, and tips, following proper cash handling procedures. * Ensure guest bills are accurate and provide clear explanations if needed. Education and/or Experience * High school diploma or equivalent required. * Previous experience in a food service or hospitality role is preferred. * Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods. * A valid food handler’s certificate and certification in responsible alcohol service (e.g., TIPS, RBS) are required. Skills/Specialized Knowledge * Strong communication skills with the ability to engage guests and handle multiple tasks. * Ability to work efficiently in a fast-paced environment while maintaining a high level of service. * Excellent organizational skills and attention to detail, particularly in managing orders and guest needs. * Strong teamwork abilities and a positive, customer-focused attitude. * Ability to remember guest preferences and handle special requests. Physical Demands * Ability to stand and move around the restaurant for extended periods. * Ability to carry trays, plates, and drinks, with the ability to lift up to 25 pounds. * Ability to work in a high-energy, fast-paced environment, particularly during peak service hours. * Occasional bending, reaching, and stooping to restock supplies or retrieve items. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper: * Care Proper: We are natural and gracious hosts to all. * Achieve Proper: We are committed to excellence. * Imagine Proper: We are resourceful. * Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

Responsibilities

The Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. This includes taking orders, delivering meals, and ensuring a memorable dining experience for all patrons.