Server, Queen's Pub at Alma Mater Society of Queen's University Inc.

Kingston, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

17.6

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Communication, Problem Solving, Teamwork, Professionalism, Hospitality, Food Preparation, Alcohol Service, Organizational Skills, Interpersonal Skills

Industry

Non-profit Organization Management

Description

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Job Summary The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices, and the spirit of Queen's tradition Job Competencies Client/Customer Focus Commitment to Health and Safety Communication Cultural Sensitivity Teamwork Professionalism Multitasking Problem Solving Job Duties Serve in compliance with all QPR Standard Operation Procedures (SOP’s) while actively providing the Perfect Guest Experience (PGE) Attend training and serve in compliance with Ontario Smart Serve and Queen’s University alcohol service requirements Attend all training sessions to become familiar with the service and learn and adhere to pub operations Providing exemplary hospitality by warmly greeting guests, efficiently serving food and beverages, and offering knowledgeable menu recommendations throughout their visit. Serve as a bartender, server, or member of the kitchen staff and demonstrate a working knowledge of the duties for all roles Exhibit working knowledge of Health and Safety Standards with respect to commercial food preparation. Participate in the routine cleaning of the preparation and serving areas. Assist the management team with catering orders and event preparation as needed when on shift. Complete all assigned tasks efficiently and attentively when on shift. Attend and fully participate in all in person and virtual meetings Respect and adhere to all company policies, procedures, and ethical standards Maintain timely communication with your direct supervisor Demonstrate a working knowledge of all products and responsibilities, and complete all duties diligently and consistently. Strive to foster a warm, comfortable, and respectful atmosphere for customers and coworkers. Always serve as a representative of the AMS and its mission statement. Complete other duties as assigned Job Requirements Ability to thrive in a fast-paced environment Ability to multitask while focusing on PGE Possess strong organizational, interpersonal, and customer service skills Working Conditions Flexible hours including nights, weekends and holidays Extended periods of standing, and other physically demanding conditions High levels of stress and pressure Interaction with employees, management, and the Queen’s community The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Responsibilities

Provide high-quality hospitality by serving food and beverages while adhering to alcohol service requirements and safety standards. Maintain a clean environment and support the management team with catering and event preparation.