Server at Running Creek Casino

Upper Lake, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

17.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Interpersonal Skills, Teamwork, Detail-Oriented, Basic Math Skills, Confidentiality, Task Management, Mobility, Sanitation, Food Service, Point Of Sale, Problem Solving, Flexibility, Time Management

Industry

Recreational Facilities

Description

Job Details Job Location: Running Creek Casino - Upper Lake, CA Education Level: High School Diploma or GED Salary Range: $16.00 - $17.00 Hourly Travel Percentage: None Job Category: Casino Description Running Creek Casino has been offering guests a full-service gaming destination in a vineyard setting along the historic Highway 20 corridor of Upper Lake, California since 2012. We take extreme pride in guest service, gaming experiences, and hospitality in our community. We are known for providing satisfying career opportunities in a remote location where opportunities are limited. Join our team today and become a greater part of the community! We are hiring Servers to work multiple shifts and days of the week in our restaurant and cafe to create a positive service experiences for patrons of the restaurant while serving food and beverages. Bus tables, and keep station and work area neat and clean. Specifically, this role: Answers questions, and makes suggestions regarding food and service. Uses hospitality standards to make guests feel welcome and important. Takes food and beverage orders from guests and enters into point of sale system. Serves courses from kitchen and service bars for menu service within established time limits. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals bill, refers accepts payment and processes according to procedure. Clears and resets tables at conclusion of each course. Maintains cleanliness and sanitation requirements in serving areas, restaurant floor, and in waitress stations at all times. Perform other duties prescribed by management. Must adhere to the safety rules and regulations of the Running Creek Casino and of the Food & Beverage Department. WORKING ENVIRONMENT Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. High volume direct public contact. DISCLAIMER AND CONDITIONS OF EMPLOYMENT The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All Running Creek Casino employees are responsible to ensure that their designated operations are in compliance with Running Creek Casino policies, Tribal policies, and State compact and Tribal gaming regulations. Conditions of employment with Running Creek Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a three-month introductory period. Candidates for this position will be required to have dependable transportation available to them without notice. Native American Preference will apply in accordance with Tribal policies Qualifications KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: At least 18 years of age High school diploma or GED required Customer Service experience Preferred: Working knowledge of the Gaming and Hospitality Industry, and the laws and regulations governing gaming operations Skills Required: Good organizational skills Strong verbal communication skills Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery Accurate and detail-oriented Basic math skills Abilities Required: Ability to maintain high confidentiality Ability to independently manage multiple tasks in a professional manner Ability to independently lift up to 50 pounds routinely Ability to count back change PHYSICAL DEMANDS Must be able to communicate using oral and computer methods. Must be able to stand and exert fast-paced mobility for periods of up to 8 hours. Must have a good sense of balance, and be able to bend and kneel. Must have the ability to independently lift up to 50 pounds routinely.

Responsibilities

The Server is responsible for creating positive service experiences for patrons by serving food and beverages, answering questions, and maintaining cleanliness in the restaurant. They must also process payments and manage multiple tasks efficiently.